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Professional Summary:Over Sixteen (16) years of IT experience in software design, testing and implementation of various commercial applications in Client/Server environment, Web applications using Java, PeopleSoft, Oracle, .NET and Visual Basic. Over eleven years of exclusive experience with HP LoadRunner, Quality Center, Quick Test Professional/ Unified Functional Testing tool.Sr. QA Lead Performance Testing Engineer with over Sixteen (16) years of IT experience in software design, testing and implementation of commercial applications. Over eleven years of exclusively Testing using LoadRunner, Quality Center, Quick Test, JMeter. Over 7 years of AWS application testing experience with various AWS resources.Strong Experience in Performance testing AWS Cloud based web applications.Flexible & capable of successfully managing multiple projects simultaneously.Worked as a Performance testing lead, trained and supervised scripting, ensuring correctness and quality with an understanding of monitoring requirements based on test objectives, test execution tasks. Coordinate test window and lab utilization. Strong Lead and mentoring experience in Onshore/ Offshore model.Expertise in Database Testing, Performance Testing, User Acceptance Testing (UAT), End-End Testing, and Load Testing.Expert in performance testing methodologies, baselining the application performance and designing, executing load and stress test scenarios after customizations.Identified the performance requirements and created the load and stress test scenarios using LoadRunner.Performance tested web services using WSDL scripting with LoadRunner and Soap UI.Executed test scenarios using load generators installed in different plant locations of AEP. (Remote location testing)Executed test scenarios to identify the performance with different bandwidths. (Bandwidth testing)Work with other technical team members (Architects, DBA) to support the test execution to ensure correct environment configuration just prior to execution. Performed IP Spoofing using LoadRunner for the load balancing issues. Strong hands-on working experience with CRM and ERP applications.Experience in developing technical specifications from functional requirements, planning technical implementations, and customization, upgrade projects.Proficient in writing SQL and PL*SQL scripts to verify backend databases (PL/SQL Developer, SQL+).Executed test scenarios to identify the performance with different bandwidths. (Bandwidth testing)Secure technical support for monitoring of infrastructure and to qualify observations.Work with other technical team members (Architects, DBA) to support the test execution to ensure correct environment configuration just prior to execution. Performed IP Spoofing using LoadRunner for the load balancing issues. Conducted POC of App Dynamics and Dynatrace as part of the working group.Lead the working group for Test Automation tools at AEP and worked with Procurement division to get Eggplant enterprise licenses.Conducted Eggplant POC on AWS cloud application, integrated Eggplant test suite into Azure DevOps CI/CD release pipeline. Expertise in Problem solving and Tracking defects using Defect tracking Tools like QC.Experience in performing requirement analysis, project planning and design skills.Experience in developing technical specifications from functional requirements, planning technical implementations, and customization, upgrade projects.Proficient in writing SQL and PL*SQL scripts to verify backend databases (PL/SQL Developer, SQL+).Worked as a Performance testing lead, trained and supervised scripting, ensuring correctness and quality with an understanding of monitoring requirements based on test objectives, test execution tasks. Coordinate test window and lab utilization. Reviewed and signed off on testing results. Participated in the go-no-go meetings.Technical Skills:Operating Systems MS Dos, Windows 9x, Windows NT, Windows 2000, Windows XP, Unix, Windows server 2003/ 2008.Databases Oracle, DB2, SQL Server.Languages Java, SQL, PL/SQL, VB, C/C++, .Net, Python, PySparkBug Tracking Tools Jira, Azure DevOps, ALM, Quality centerWeb Related HTML, XML, Java Servlet, JSP, Java Script.Testing Tools QTP, Load Runner, Quality Center, SoapUI/ Ready API, JMeter, Site Scope, Load Ninja, EggplantMonitoring Tools SiteScope, Dynatrace, Kibana, Cloud Watch AlarmsAWS CloudFormation, API Gateway, S3, SQS, AWS Glue, Aurora (RDS), DynamoDB, Lambda, CloudWatch, SNS, SES, Kafka, DMSEducationBachelor of Technology (B. Tech) in Computer Science and Engineering from the Sri Krishnadevaraya University, India in April 2002.Advanced Diploma in Computer Networks from London E-Business School, UK in January 2004.Master of Science Degree in Computer Networks from London School of Advanced Studies, UK in March 2005.Professional Experience:Apex Systems @ Virginia ABC May 2023 to Till DateIT QA Test Lead.Developed test strategy and test scripts for Virginia ABC.Generated weekly test summary report for the performance testing effort.Work with the client BU and Product owner to understand and refine non-functional requirements and provide recommendations for stress testing environments and tools.Developed test scripts using JMeter. Created load test scenarios in JMeter.Execute the load test scenarios in the lower region (QA/ Stress region) and help the BU understand the production simulation by extrapolating the test results.Worked with the client team to perform end to end monitoring of the load tests and identify system bottlenecks.Create and/or contribute to the design of the following deliverables:oPerformance Test Plans & Test Strategy. Detailed Test Cases, test conditions.oPerformance matrix. Test Scripts.oResults of test executionoReport performance test results and contribute to resolving performance issues and performance tuning.oProvide sign off to go live if exit criteria are achieved.Help other QA team members to prepare and execute performance tests and learn performance testing tools.Contribute to the development, maintenance and support of performance testing lab and environment as well as other QA labs, test management and automation test tools.Created performance test scripts on Peoplesoft modules (HR, Finance)Perform testing on AWS resources like RDS, AWS Glue, API Gateway, S3, SQS, DynamoDB, Lambda, SNS, SES, Kafka, DMS and Data Sync.Experience in moving the databases from On-Prem to AWS cloud using AWS Data Migration Service and Data Sync to transfer the data from On-prem.Worked extensively on API testing using SoapUI and Load UI for integration testing.Created SFTP from AWS to Exact Target in Salesforce to send the alert to the customers.Conducted defect review meeting with project team using HP Quality center and JIRA.Russel Tobin @ News Corp Oct 2022 to May 2023IT Performance Test Lead.Understand the testing effort by analyzing the requirements of Workday implementation project.Developed test strategy and test plan for News Corp Workday project. Organize the testing kick-off meeting.Develop the Test Plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.Coordinate tasks for all testing team members including the technical and business personnel that are involved.Ensure content and structure of all testing documents / artifacts is documented and maintained.Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.Check / Review the existing test cases documents and create ones where gaps exist.Keep track of the new requirements / change in requirements of the project and update the test strategy accordingly.Work with HR, Finance and Infrastructure teams to validate the test cases.Validate batch jobs and file transfers from multiple vendors to Workday and ensure the format is successful.Manage communications between technical team and testers.Track and prepare the report of testing activities like testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc. Manage pursuit and closure of defect resolutions.Created Integration testing test cases and validated the tests using SoapUI, Postman.Facilitated Integration testing between various teams and documented the testing artifacts.Facilitated check point meetings for various stages of testing and led Go-No-go meetings.American Electric Power, Columbus, OH April 2011 to Oct 2022IT Quality Assurance Analyst Sr/ Lead.Ensure project efficiency, timelines and deadlines/ goals are met by recommending any improvements as needed.Report the project status, issues/ blockers with the company management and ensure the project timeline is met.Managed on-shore team members and off-shore support teams for multiple projects.Managed the team for multiple projects and ensured they had the right tools and training required for a successful project delivery.Ensured that the team complies with industry standards, regulations and company policies during the project development and delivery.Work with technical architects and developers to identify potential performance bottlenecks for each application subject to performance testing,Work with business owners, business analysts and functional testers to identify application workflows, use cases, and test cases that should be covered by performance testing scenarios.Performed POC on Eggplant on AWS Cloud application. Integrated Eggplant tool into CICD Pipeline (Azure DevOps)As part of the Working group for Enterprise monitoring tools and experience in working on POC for App Dynamics and Dynatrace. Created templates for sending email in Salesforce.Developed test strategy and test scripts for several IT applications.Worked extensively on testing the enterprise applications like Peoplesoft and Documentum.Created performance test scripts on Peoplesoft modules (HR, Finance)Perform testing on AWS resources like RDS, AWS Glue, API Gateway, S3, SQS, DynamoDB, Lambda, SNS, SES, Kafka, DMS and Data Sync.Experience in moving the databases from On-Prem to AWS cloud using AWS Data Migration Service and Data Sync to transfer the data from On-prem. Worked extensively on API testing using SoapUI and Load UI for integration testing.Created SFTP from AWS to Exact Target in Salesforce to send the alert to the customers.Conducted defect review meeting with project team using HP Quality center and JIRA.Created Performance scripts using HP LoadRunner/ JMeter. Worked on different protocols like Web (HTTP/HTML), Web services, Web (Click & Script)Analyzed the Transaction Summary Report and graphs generated in a LoadRunner AnalysisExecuted test scenarios using load generators installed in different plant locations of AEP. (Remote location testing)Proficient in writing SQL and PL*SQL scripts to verify backend databases (PL/SQL Developer, SQL+).Monitored the metrics such as response times, throughput and server resources such as CPU utilized, Available Bytes and Process Bytes by using LoadRunner Monitors for IIS server.Secure technical support for monitoring of infrastructure and to qualify observations.Identify the Bottlenecks in the system performance by using the LoadRunner Analysis tool and suggest the improvements to be made. Driven bug review meetings across the teams.Communicating the schedule and expectations to the team involved.OCLC, Dublin, OH Feb 2008 to April 2011Software EngineerAnalyze the requirements and prepare the Test specifications including test plan formulation from requirements and test scenario development from use cases.Design detailed test cases based on design documents, UI wire frames and test specifications.Review the Performance Test Strategy Document. Import requirements, create test cases, validate requirements with test cases and generate reports using LoadRunner and Quality Center.Identify the performance requirements and create the load and stress test environment using LoadRunner.Create the business process or Test scripts by using Virtual User Generator (VU Gen).Execute the Performance test scenarios and analyze the results.Identify the Bottlenecks in the system performance by using the LoadRunner Analysis tool and suggest the improvements to be made. Design Test Plans, Test Cases, Trace ability Matrix and the QA Process document and the Performance Test Strategy document.Analyze the application behavior using Throughput, Hits/sec, and Transactions/Sec Graphs etc.Insert rendezvous points to test the performance of the application at concurrent load, correlate the dynamic values passed from the server to the client and analyze the results using LoadRunner.Manage and update defect tracking systems and change management systems.Use Quality Center/ HP ALM for flexible defects and change tracking throughout the development process.Center For Digital Innovation (CDI) The McGraw-Hill companies, Columbus, OH May 2007 to Feb 2008Software EngineerInvolved in Analyzing the Application Design components, C#.Net Classes, Methods and Functions and object Event Analysis.Created Data Structure and ER diagrams and written Conceptual, Physical Data Models and Data Dictionary Reports in SQL Server.Involved in developing methods using ASP.NET, Visual Studio.Net 2003 and .NET Framework1.1Extensively used C# for creating code-behind logic for the ASPX pages and business logic in the business layer of this application.Implemented Forms-based Authentication in ASP.NET to authenticate users.Used ADO.NET to access the Data Layer, an integral part of .NET Framework, which is entirely based on XML and provides platform interoperability and scalable data access.Created ActiveX Exe for getting timely reminders for financial (Payment Due, Collect the Payment) and personal (Birthday, Anniversary) events.Used XML for reporting purposes to avoid the compulsion of Crystal Report license using MSXML by transforming XML into HTML using XSLT. Involved in the design of the database and developed stored procedures.Involved in making use of NUnit tool for testing classes by writing test fixtures.Personal Lines Insurance Nationwide, Columbus, OH 2006 to May 2007Software EngineerDeveloped Test Strategies, Test Plans, Test Cases, Defect Reports and Test Environments in QA Process Management.Performed Functional, Regression and System Testing.Extensively used Mercury Test Director for maintaining and writing the Test Cases and tracked defects.Performed Cross Browser, Configuration and content testing. Interacted with developers to resolve application defects.Extensive use of SQL queries to perform data integrity testing and backend testing of the application.Involved in designing, developing and executing a performance measurement plan and participated in reviews, meetings, and walkthroughs to ensure quality in the development process.Used checklists, issues list, to evaluate documents, plans, code, requirements and specifications. Performed Data driven testing using Automation testing tool. Developed Test Cases from Business and Technical Specifications.Verified the scalability, performance, and load balancing of the data streaming application.Tested performance of web application and generated automation test scripts for different scenarios.Used Rational Clear Quest as change request management tool to track and manage all defects and enhance the development process. |