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Title Anti-Money Laundering Client Service
Target Location US-FL-Fort Lauderdale
Email Available with paid plan
Phone Available with paid plan
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Raj RamnehoraFort Lauderdale, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLECareer SummaryDynamic Senior Banking & Insurance Leader with 10+ years of experience spanning anti-money laundering (AML), compliance, fraud investigations, and client service excellence, leveraging background in qualitative and quantitative analysis to achieve aggressive business objectives.Utilize advanced analytical tools to thoroughly investigate client accounts, overseeing daily suspicious transactions and conducting in-depth analysis of 25-30 large transactions for potential suspicious activity.Collaborate extensively with legal, finance, and compliance teams to rigorously enforce AML program regulations, managing meticulous case records and ensuring robust record-keeping practices.Managed transaction tracking mechanisms alerting the Financial Intelligence Unit to suspicious fund movements, detecting patterns, trends, and unusual activities to ensure thorough investigations.Collaborated closely with Director and a team of 20+ to ensure seamless operations and compliance in all financial activities.Professional Work ExperienceManulife Bank/John Hancock  Toronto, Canada / Boston, MACompliance Senior Analyst (Remote) 2021  2024Draft clear, concise, and detailed reports, demonstrating exceptional attention to detail, ensuring accuracy and clarity in all documentation.Utilize advanced analytical tools to thoroughly investigate client accounts, overseeing daily suspicious transactions and conducting in-depth analysis of 25-30 large transactions for potential suspicious activity.Coordinate closely with the fraud team and the Chief Compliance Officer to ensure compliance with all regulatory requirements, maintaining timely and accurate reports, including Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs).Ensure strict adherence to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, and the Patriot Act, effectively monitoring and mitigating risks across all levels of customer activity.Collaborate extensively with legal, finance, and compliance teams to rigorously enforce AML program regulations, managing meticulous case records and ensuring robust record-keeping practices.Integrate complex data sets to create comprehensive reports for AML/ATF cases, completing Suspicious Activity Reports (SARs) with precision and adhering to company policies and regulatory standards.Apply keen fact-finding and discernment skills to identify and report fraudulent transactions to FINTRAC, conducting thorough Enhanced Due Diligence (EDD) with a strong focus on detailed source of wealth analysis and corroboration.Scotiabank, TorontoAML/ATF Investigator Services / Analyst 2019  2021Managed transaction tracking mechanisms alerting the Financial Intelligence Unit to suspicious fund movements, detecting patterns, trends, and unusual activities to ensure thorough investigations.Played a pivotal role in preventing criminal activities by focal and counter parties, coordinating with the due diligence team to resolve daily issues and escalating to the Manager when necessary.Conducted Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) on clients, screening new customers for compliance and maintaining EDD before onboarding.Completed and filed Suspicious Activity Reports (SARs) using the company template, ensuring compliance and providing evidence for audits.Utilized various tools and applications, including PEGA, Intralink/CIS, and Oracle, to navigate complex accounts and manage daily To Be Checked (TBC) Queue reports for manual intervention.Conducted BSA/AML inquiries, including CIP, CDD, and OFAC investigations, performing preliminary analysis for LCTRs and EFTs before submitting to FINTRAC.Resolved concerns impacting EFT submissions from business lines, overseeing client accounts on internal portals to mitigate fraud risks.Maintained CDD and EDD, ensuring adherence to the Bank's KYC and CIP standards, and played a key role in ensuring compliance with AML, FATCA, and KYC/NCAF regulations.Senior Operations Administrator / Wealth Management Services 2016  2018(Scotiabank, Industrial Alliance)Reviewed legal documents, including POA, TA, Estate, LIRA, LIF, W8, and W9, ensuring final transaction approvals and regulatory compliance.Administered accounting and financial operations for new accounts, managing documentation and ensuring compliance with internal controls and government regulations.Granted trading authorization and assisted branch managers and advisors in navigating in-depth client transactions and new account setups.Ensured proper identification, passports, address verification, and documentation compliance for account openings.Managed client invoices, payrolls, and applied MFDA principles for accounts such as TFSA, RRSP, RRIF, RESP, and LIRA.Conducted AML, FATCA, and KYC compliance checks, maintaining detailed records and ensuring adherence to guidelines.Developed and maintained Excel spreadsheets with pivot tables and advanced functions to monitor financial transactions.Collaborated closely with Director and a team of 20+ to ensure seamless operations and compliance in all financial activities.Senior Data Control Officer 2014  2016(Scotiabank, Industrial Alliance)Handled inbound calls and resolved customer queries, ensuring smooth workflow and high customer satisfaction.Managed clearing settlement statements, fund transfers, and daily statistical updates to maintain accurate financial records.Utilized supervisory expertise and provided advanced/skilled consulting for projects and initiatives, collaborating with business units to enhance efficiency.Conducted in-depth audits to implement and enforce compliance processes and procedures, ensuring regulatory adherence.Collaborated with advisors, business consultants, internal departments, and senior management to thoroughly evaluate and communicate compliance determinations.Streamlined process for opening new client accounts, significantly reducing onboarding time and improving client experience.Reviewed and processed legal documents such as POA, TA, Estate, LIRA, LIF, W8, and W9 to ensure accuracy and compliance.Education & CertificationsUniversity of Guyana, South America  Bachelor of Arts, Business ManagementCentennial College, Toronto, Canada  Diploma, Business FinanceCanadian Securities CourseCanadian Risk ManagementCertified Anti-Money Laundering Specialist (Pending)Tech StackMicrosoft Office QuickBooks SAP ISM/IBM Compass AS400 Dataphile Banner Lotus Notes T80 Caseware Fastapps ERP Oracle Pega Intralink/CIS FCRM Certapay Fortent Toolkit World-Check PPlus Passport AWD LexisNexis Bridger Intralink Salesforce Agent Desktop Dow Jones FiservCore CompetenciesEnhanced Due Diligence (EDD)Anti-Money Laundering (AML)Fraud InvestigationRegulatory ComplianceSuspicious Activity Reporting (SAR)Financial Crime Risk Management (FCRM)Customer Due Diligence (CDD)Data Analysis & ReportingCompliance AuditingRisk AssessmentTransaction MonitoringCompliance CoordinationFinancial IntelligenceTeam Impact & Leadership/Mentorship

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