Candidate Information Title Customer Service High School Target Location US-AZ-El Mirage Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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YARAORTIZ@ = EMAIL AVAILABLE& PHONE NUMBER AVAILABLE@ EL Mirage, AZ Street Address
SKILLS+ Client Relationship Management+ Appointment Booking+ Reading Comprehension+ Appointment Confirmation+ Calendar Management+ Teamwork and Collaboration+ Customer Satisfaction+ Willingness to Learn+ Attention to Detail+ Time Management+ Telephone Management+ Warm and Cold Call Expertise+ Customer Conflict Resolution+ Information Updates+ Professional Relationships+ Appointment and MeetingScheduling+ Delivery AppointmentEDUCATIONJosefa Velez Bauza High SchoolPenuelas, Puerto Rico - 05/2000High SchoolPROFESSIONAL SUMMARYDependable worker with knowledge of customer service and dataentry. Highly organized and self-motivated, with excellentcommunication and interpersonal skills. Demonstrate ability toprioritize tasks, well management of time, and meet deadlines. Fluentreading, writing, speaking and listening in both English and Spanish,and able to provide clear customer service in both languages.Seeking to apply customer service and problem-solving expertise tobenefit your company as a call center representative.WORK HISTORYAt Home - Appointment Scheduler/Customer Service10/2022 - 07/2023+ Answered phone calls and answered questions from potentialcustomers.+ Handled complaints and questions, and re-directed calls to otherteam members.+ Acted as first point of contact and set appointments forprospective clients.+ Received in-bound calls and initiated out-bound daily calls tointroduce customers to products and services offered.+ Communicated with management to provide feedback on valueand productiveness of appointment setting process.+ Established administrative work procedures to track staff's dailytasks.+ Scheduled follow up calls with potential customers to gaininterest in scheduling appointments.+ Entered daily data in computer systems and documented officeactivities.LANGUAGESSpanish: English:= Se ees=o = es SeBilingual or Proficient (C2) Bilingual or Proficient (C2)