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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESpartanburg, SC Street Address
CONTACTSKILLS Leadership Communication Client satisfaction Team collaboration Problem-solving Time management Operational efficiency Health standards compliance Sanitation protocol management Facility longevity enhancement Attention to detail Customer service Emotional supportReliable, motivated and dedicated professional with over 10 years of diverse experience. Proven performance in management, leadership, excellent communication skills, time management, and computer skills. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.PROFESSIONAL SUMMARYCustodianMicheal's Janitorial, SpartanburgCaregiverPapaPal, SpartanburgEXPERIENCEOctober 2023 - Present Maintain facility cleanliness, ensuring safety and hygiene standards are met Develop efficient cleaning schedules, boosting team productivity Utilize specialized equipment to enhance cleaning efficiency Collaborate with team to complete tasks swiftly, improving overall productivity Analyze facility needs and tailor cleaning protocols, enhancing facility longevity Streamline cleaning processes to boost operational efficiency Implement cutting-edge cleaning techniques to enhance service quality Manages sanitation protocols to meet health standards, ensuring a safe environment Optimizes team efforts to expedite cleaning tasks, enhancing space usability. January 2019 - PresentEnhanced client daily living quality by 30% through tailored care plans at PapaPalManaged medication schedules accurately, ensuring 100% adherence to prescribed health protocolsProvided emotional and physical support, improving client satisfaction and comfortTeamed with healthcare professionals to optimize care strategies, enhancing patient outcomesBoosted client well-being by initiating engaging activities that increased engagementMonitored and reported on patient condition, ensuring timely adjustments to care plansIntroduced innovative care techniques that improved patient comfort and recovery times Reduced emergency incidents by 25% through proactive risk management Remote Customer ServiceWells Fargo, Spartanburg, SCFood DeliverDoorDash, SpartanburgCashierTaco Bell, Spartanburg Cultivated a supportive environment, significantly uplifting patient morale Analyzed patient feedback to refine care protocols, boosting satisfaction by 15% Fostered strong relationships with clients, leading to a more trust-based care environment.April 2018 - June 2024Managed customer accounts and provided superior customer service, demonstrating excellent communication and interpersonal skills.Provided customer service in both English and Spanish to callers, resolving inquiries with accuracy and efficiency.Handled financial transactions accurately and securely, including deposits, withdrawals, transfers, and loan payments.Educated customers on how best to use their accounts; providing tips on budgeting or money management techniques.Enforced security protocols at all times while handling cash transactions in accordance with company policy.Utilized effective communication skills to build relationships with clients, colleagues, and management.December 2018 - February 2022 Efficiently managed timely food deliveries, enhancing customer satisfaction Maintained accuracy in order handling, ensuring all deliveries met quality standardsAnalyzed customer feedback to refine delivery processes, boosting repeat customer rate Enhanced route planning efficiency, increasing on-time deliveries Monitored order specifics to uphold a 99% accuracy rate in deliveries. August 2009 - August 2011Managed daily cash transactions accurately, improving checkout efficiency and reducing wait timesEnhanced customer satisfaction with prompt service and effective problem resolutionLearned new POS systems quickly, increasing transaction speed and reducing customer wait timesSupported team during peak hours, ensuring smooth operations and high customer satisfactionAnalyzed transaction discrepancies, reducing errors through meticulous attention to detail Developed strategies to handle customer complaints, elevating service quality Introduced innovative customer engagement tactics that increased repeat visits. Medical AssistantSpartanburg Community College, Spartanburg, SCEDUCATIONJanuary 2008Age: 32PERSONAL INFORMATION |
