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Title Business Analyst Software Development
Target Location US-IL-Hoffman Estates
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Hoffman Estates, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Profile Summary Over 6 years of successful experience in analyzing business processes and gathering and documenting requirements as a Business Analyst Over 3 years experience in Point of sales (POS) software Experience in Waterfall and Agile and comfortable working with either Experience in working in fast paced environments where high volume and high stress is the norm Experience in managing multiple projects simultaneously while still completing deliverables that meet the highest client satisfaction Experience working in diversified domains Great presentation skills & ability to tailor presentations towards different functional areas and audiences Expert in creating precise user stories, acceptance criteria and use cases I have been told I am a great team player, very meticulous, analytical, interpersonal, with great problem solving skills and excellent communication skills with all types of stake holders In depth knowledge of the software development life cycle (SDLC) using Agile and Waterfall methodologies Proficient in creating various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD) and Functional Specification Document (FSD) Ability to lead and direct the work in a positive way and in a wide degree of creativity and latitude Expert at interacting with stakeholders, subject matter experts (SME) and end-users to understand, analyze, communicate and validate requirements using joint application design (JAD), joint application review (JAR) sessions Understanding of business process management, workflow, integration methods and tools Just as comfortable working individually and as part of a team Just as comfortable working with onshore and as offshore teams Reliable, flexible and innovative in all types of working environments Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations Able to quickly understand and prototype business ideas and concepts Education Executive MBA-Northern Illinois University-Naperville, IL MD-Washington University School of Medicine San Pedro, Belize Business Analyst Certification- Northeastern Illinois University-Chicago, IL Skills Jira Confluence SQL MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio) Point of salesWork ExperienceMayo Clinic-Rochester, MN Mar 2021  June 2024Business AnalystResponsibilities: Implemented Retail POS in Mayos dermatology retail shops across their network Successfully implemented cashless forms of payment including Payroll Deduction, Credit Cards and Gift Cards Elicitated requirement from stakeholders using various methods such as interviews, documents analysis, requirements workshops and joint application development (JAD) sessions, business process descriptions and workflow analysis Ensured that requirements were clear, concise, traceable and verifiable Created requirements writing user stories and acceptance criteria Built user stories, mock-ups and process flow diagrams to ensure the requirements were clear to understand and fully represented Led the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements Prioritized development backlog, planning releases, planning sprints, and driving requirements/user stories Monitored projects through the Software Development Life Cycle (SDLC) process using the Agile/SCRUM methodology Worked independently with users to define concepts and clarify Functional and Non-functional requirements daily Collaborated with subject matter experts (SMEs) to define the business needs and translate them into application and Non-functional requirements Created various flow charts and sequence diagrams using JIRA to provide detailed outline of the various actors of the system and demonstrate how the various systems interacted Handled development of test plans, test cases and performed User Acceptance Testing (UAT) John Deere-Moline, IL September 2018  May 2021Business AnalystResponsibilities: Collaborated with external and internal customers to analyze information needs and capture functional requirements for John Deere e-commerce portion of their website Teamed up with developers and subject matter experts (SME's) to establish technical vision and analyze tradeoffs between usability and performance needs Clarified issues with developers during efforts to validate designs and functional specifications Analyzed user needs and determined requirements to anticipate and resolve issues and find solutions Often acted as the point of contact for ongoing projects Created Functional Requirements Documents using the Waterfall process Provided Business Analysis support and process improvement recommendations and supported the implementation of application enhancements Worked with users to define business needs, clarify functional and non-functional requirements to translate them into application and operational requirements Handled monthly application review meetings with end users to gather and document business needs and translate them into a functional requirement document (FRD) Responsible for preparing Minutes of Meetings, Agendas and other documentation that captured decisions made and provided support to the team throughout all phases of the Software Development Lifecycle (SDLC) Developed business process documentation, supporting documentation which including policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids and related/required documentation Prioritizing development backlog, planning releases, planning sprints, and driving requirements / user stories.

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