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Candidate's Name  614 3rd St SWWaverly, IA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEMarketing Access Services, Waterloo (remote)- Sales Rep March 2022 - PresentDuties - Call prospects and customers on promotional services from our clients. All outbound calls.McDonald's, Waverly - Team LeadJuly 2016 - presentDuties - Trained new employees on new and everyday procedures. Run shifts when the manager needed to step away. Handle any customer complaints and help the crew achieve our star-quality service. Waverly School District, Waverly - Para EducatorDecember 2016 - October 2020Duties - Helped teachers teach and keep students on task. I was trained in CPI for any aggressive situations. Was on an acknowledgment team for students and planned and scheduled field trips and activities. McDonalds, Waverly - Swing ManagerJune 2008 - July 2013Duties - Shift management, daily deposits, inventory, and guiding and helping our team serve Gold Star Quality. Train our team leads and crew trainers on new products and procedures.EDUCATIONHawkeye Community College2006 - 2008Degree - Transcription and I-CD9 CodingClarksville High School1995 - 1996Degree - G.E.DI have 31 years of experience in customer service and retail. I was my daughter's girl scout group leader. While working at the school I was in charge of calling different businesses for field trips or donations for our school. I have excellent customer service skills and enjoy continually learning. I can type 55 wpm, communication and computer skills.