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MICHAELWEIREMAIL AVAILABLEPHONE NUMBER AVAILABLEDes Moines, IA Street Address
Proven leader in sales with a track record of driving revenue growth and team performance at Better Business Bureau. Expert in sales funnel management and adept at sales team motivation, I&#Street Address ;ve consistently achieved and surpassed sales goals through strategic planning and effective coaching. Skilled in sales presentations and software, my approach has significantly enhanced customer satisfaction and team success. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.PROFESSIONAL SUMMARYBetter Business Bureau - Director of SalesDes Moines, IA  08/2023 - CurrentPNC Bank - Senior Mortgage Loan OfficerDes Moines, IA  01/2022 - 08/2023Wells Fargo - Senior Mortgage Loan OfficerDes Moines, IA  11/2019 - 01/2022WORK HISTORYEnhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.Achieved regional sales targets through effective territory management and relationship building with key clients.Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.Managed team of sales representatives, providing guidance, coaching and support.Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.Maintained compliance with federal regulations and company policies during all stages of the mortgage process.Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.Participated in industry events to stay current on trends and changes within the mortgage lending landscape.Contributed to departmental growth by identifying opportunities for improvement and recommending solutions based on industry best practices.Sales training and leadershipRevenue GrowthSales funnel managementSales team trainingDeal ClosingPipeline DevelopmentSales team motivationSales process optimizationSales CoachingSales PresentationsSales software proficiencyTrade show representationSales strategy developmentRevenue ForecastingSKILLSMount Mercy UniversityCedar Rapids, IABusiness AdministrationKirkwood Community CollegeCedar Rapids, IA  12/2004Associate of Arts: BusinessAdministrationEDUCATIONInsane Impact - Director of SalesDes Moines, IA  01/2015 - 11/2019Conducted thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.Increased loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.Negotiated favorable terms for borrowers by leveraging extensive knowledge of lending guidelines and risk factors.Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.Achieved sales goals and service targets by cultivating and securing new customer relationships.Collaborated with marketing teams to help sales campaigns reach target audiences.Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.Connected with prospects through trade shows, cold calling and local-area networking.Forecasted sales and established processes to achieve sales objectives and related metrics.