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Click here or scroll down to respond to this candidateCandidate's Name
8 Osborne AveNorwalk, CT Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
Manager and Sales Associate with experience in retail business operations, customer service, sales, and marketing.Areas of ExpertiseRetail Operations ManagementSales & Margin ImprovementPersonnel ManagementCustomer ServiceBusiness and Financial ManagementTeambuilding & TrainingVendor RelationshipsSafety and Facilities ManagementComplaint Handling & ResolutionCost-Reduction StrategiesOrder FulfillmentFront End SupervisionHighlightsSupervised shift staff, preparing bi-weekly payroll info (time cards, payroll changes, new hires, and terminations)Determined merchandise and services to be sold, and implement price and credit policiesOversaw inventory control levels to offset over or under stock of items on shelvesInteracted with vendors to clarify any discrepancies upon deliveryPlan budgets and authorize expenditures, overhead expenses to manage profitsCustomer engagement, merchandising, maintaining the store appearance, overseeing POS/registersProvided training to ensure team members successfully complete assigned tasks in compliance with company policiesManage inventory and execute merchandising programs, including alignments, pricing, signage and orderingOrganized staff meetings and monthly one-on-one meetings to improve individual performance of all team members and to improve operations of the storeDeveloped and implemented sales and marketing strategiesExperience03/2013 06/2018 East Ave Gas StationManagerManaged and maintained gas station and employees by utilizing daily work delegation techniquesOrdered supplies from outside vendorsReviewed daily paperwork to ensure company guidelines are metProvided daily status updates to store Manager regarding stock and sales levelsAssisted with cash delivery and cash pick-up from secured bank courierMaintained stock items, monitored and tracked inventoryAssisted in shelf-stocking, cleaning-up, or keeping merchandise displayer properlyTrained new employees on system and provide continuing trainingCommunicated directly with vendors, negotiating pricing09/2012 Present 247sports365Sports Media ReporterSports website editor, contributor, and administrator, responsible for covering and reporting all major sports, including interviews, late breaking news and scoresSocial Media updates via, Twitter, Facebook, and other shared platformsPhotographer, covering sports events10/2006 09/2013 NKB Gas SalesManagerManaged store employees 5, payroll, weekly scheduling, inventory $70,000 consumer goods, banking deposits, receipts, expenses, billing, advertising, taxes, business plan, fuel 90,000 gallon monthlyMaintained cash flow, accounts receivable and billingTrained new employees in customer service and salesExecuted all business aspects of budgeting, staffing, supplier relations, and facilities management.Verified daily gas inventoryPrepared staff and store for state health and food inspectors08/2003 10/2008 Circuit CitySales AssociatePreformed pre-opening duties such as inventory checks and setting new plan-o-gramsBuilt strong customer rapport through various sales techniquesClosed sales by using open ended questions and current store promotionsReached daily sales goals in overall revenue, protection plans, and installationsEnd of day tasks including banking and making deposits01/2001 08/2003 Norwalk HospitalSecurity GuardSecurity Guard for 200+ bed facility, hospital, rehabilitation center and Physician/Doctor officesResponsible for patrolling the hospital and grounds to ensure a safe, secure environment for Associates, patients and their family members, and other visitors to the hospital12/1995 12/2006 A&F Citgo MartManagerManaged the daily operations of the gas stationOversaw sales, inventory, and staff on a monthly basisConducted and performed inspections of all gas station equipment and facilitiesMaintained and obtained a clean customer friendly environment of various customersReviewed daily cash balances of the gas station and convenience storeOversaw price management of fuels and merchandiseCommunity VolunteerA Hope to Inspire, non-profit organizationAyaan Cares, non-profit organizationVolunteered to help the homeless community by providing good quality warm clothes, food, and other necessities throughout NY and CTAssisted with the Flint, MI Water Crisis, by collecting filtered bottled water from the communities in NY and CT, making multiple deliveries to Michigan for those in needEducationAssociates Degree, Finance, Norwalk Community College, 1999 2001 |
