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Click here or scroll down to respond to this candidateCandidate's Name
Strongsville, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated and dedicated professional seeking a challenging position in customer service, data entry, or housekeeping. Committed to delivering exceptional service and exceeding customer expectations. Strong problem-solving skills and ability to work efficiently under pressure. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service/Data EntryDialAmerica - Cleveland, OHOctober 2022 to Present Assist parents in finding suitable daycare options for their children Provide detailed information on enrollment procedures and program offerings Handle inbound calls, ensuring prompt and professional assistance Perform data entry tasks accurately and efficiently Follow scripts and guidelines to ensure consistent service delivery Demonstrate excellent multitasking abilities to address customer inquiries effectively Doordash DriverDoorDash - Cleveland, OHMarch 2020 to Present Safely and promptly deliver items to clients and businesses Review orders for accuracy and completeness before delivery Provide exceptional customer service, ensuring customer satisfaction Pay close attention to detail to guarantee order accuracy Organize orders efficiently for streamlined delivery process HousekeepingFrontdesk Vacation Rentals - Cleveland, OHMarch 2022 to September 2022 Conducted thorough cleaning of living rooms, dining rooms, bedrooms, and bathrooms Performed tasks such as changing beds, sweeping, mopping, and vacuuming floors Maintained cleanliness and organization of countertops and surfaces Ensured compliance with standards and regulations Managed inventory of cleaning supplies and equipment House CleanerKEY ESSENTIALS - Shaker Heights, OHDecember 2021 to June 2022 Conducted thorough cleaning of living rooms, dining rooms, bedrooms, and bathrooms Performed tasks such as sweeping, mopping, and vacuuming floors Ensured cleanliness of countertops, windows, ceilings, and furniture Prioritized customer satisfaction and addressed specific needs Home CleanerHandyPro - Cleveland, OHJanuary 2020 to June 2022 Provided comprehensive cleaning services for living rooms, dining rooms, bedrooms, and bathrooms Executed tasks such as sweeping, mopping, and vacuuming floors Ensured cleanliness of countertops, windows, ceilings, and furniture Focused on delivering exceptional customer satisfaction Supplied customers with the best cleaning products and tools Amazon Delivery Driver6th City Express - Euclid, OHSeptember 2021 to May 2022 Safely transported packages and goods from facility to personal or business addresses Loaded packages weighing up to 60 pounds Utilized navigation tools to ensure accurate and timely deliveries Followed customer requests and specific instructions Demonstrated multitasking abilities and provided excellent customer service Maintained organized and orderly packagesCustomer Service/Data EntryRevenue Group - Cleveland, OHJanuary 2021 to October 2021 Ensured accurate and up-to-date information by entering data into the system Provided assistance to clients and addressed their inquiries Scheduled customer appointments and explained product benefits Maintained knowledge of customer accounts Conducted cold calls and impound callsShift Manager/Cook/CashierPizza Hut - Cleveland, OHSeptember 2019 to December 2020 Delegated tasks to restaurant staff and supervised their performance Managed inventory and ordered food supplies as needed Handled dining reservations and addressed customer complaints Operated as a cashier, providing excellent customer service Call Center RepresentativeSB Administrative Services, LLC - Cleveland, OHApril 2020 to November 2020 Handled inbound calls from customers, addressing questions and concerns Managed both inbound and outbound calls to provide assistance and support Actively listened to customers' needs and issues, offering helpful solutions Demonstrated excellent customer service skills in a fast-paced call center environment Work From HomeJanitorFifth Third Bank - Cleveland, OHApril 2019 to June 2020 Conducted cleaning duties in office areas and bathrooms Performed tasks such as sweeping, mopping, and vacuuming floors Dusted countertops, ceilings, and furniture, and wiped mirrors Sanitized bathrooms and kitchen areas Maintained a clean and sanitary workplace environment Dietary AidePine Valley Care Center - Richfield, OHJuly 2017 to April 2019 Prepared and cooked meals for medical patients and seniors Washed dishes and ensured cleanliness in the kitchen area Delivered food to specific patients Assisted the kitchen staff in daily operations Maintained a clean and sanitary workplace, adhering to health and safety regulations Kept track of allergies and dislikes of patients Diatry/serverThe woodlands - Cleveland, OHMay 2016 to June 2018 Prepared and cooked meals for medical patients and elderly individuals Handled breakfast, lunch, dinner, and dessert preparations Washed dishes and maintained cleanliness in the kitchen area Delivered food to patients Assisted the kitchen staff in daily operations Ensured a clean and sanitary workplace environment Sales Associate seasonalDillard's, Inc. - Mentor, OHOctober 2017 to January 2018 Assisted customers in the store, providing guidance and answering questions Greeted customers and provided information on merchandise and store policies Located items for customers and ensured a positive shopping experience Operated a cash register, scanning items and completing transactions Resolved customer issues and maintained stock levels Sales Associate and CashierCity Blue Clothing - Cleveland, OHFebruary 2015 to May 2017 Assisting customers as they shop around the store. Greet customers, answer questions related to the merchandise and store policies locating items for customers in timely Matter Give positive customer experience with fair and friendly service. Register sales on a cash register by scanning items, itemizing and totaling customers purchases Resolve customer issues.EducationHigh school or equivalentJane Addams Business Careers High School - Cleveland, OH August 2010 to May 2014Skills Dietary Aide Experience Cold Calling Cleaning Experience Delivery Driver Experience Data entry Computer skills Typing Databases Data collection Office experience Food Service Senior Care Residential CleaningLanguages English - FluentCertifications and LicensesDriver's License |
