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Title A Warehouse Sit-Down Forklift
Target Location US-MD-Hagerstown
Phone Available with paid plan
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E: mirandajohnson903@gmail.com PHONE NUMBER AVAILABLE A: Hagerstown, MD Street Address
WWW: Online Digital ResumePROFESSIONAL SUMMARYI am currently a full-time student, and I am alsoemployed full-time in a warehouse setting. I havefive plus years in warehouses, and I amexperienced in many different areas of thewarehouse environment. I am certified in stand-upand sit-down forklift, also the 30,000-pound forklifts used to load railcars. I am also certified in clamp truck, and the reach-truck, along with the cherripicker. I also have experience as a seasonalsupervisor in a warehouse setting. I am currently 13 months away from obtaining my bachelorsdegree as a BSSW, and plan on continuing foranother 15 months for my masters degree. I haveexperience working as an HR representative, aswell as being a trainer and a team leader inmultiple roles.WORK HISTORYA & M Warehouse01/2023  currentOperational Specialist Forklift Driver-Load and unloading of trucks and rolling palletracks.-Very efficient in RF gun and wrist rocket/onboard computer-Stage and palletize perishableand unperishable items.-Wrap pallets by hand and withwrapping machine.-Help new hires acquire theirfooting so to speak.-Check inventory for damage,account for correct amount oninbound and outbound.-Use reach truck when needed.-Adhere to all safety policiesand procedures.Amazon Warehouse - MachineOperatorHagerstown, MD02/202201/2023 Complied with company andOSHA safety rules andregulations. Trained on cherrypicker, reach truck, and canoperate pallet jack. Set up and ran machinery toproduce products. Staged pallets with forklifts foroutbound and inbound. Loaded and unloaded trucks,in a timely manner. Line Work Machine Maintenance Safe Machine Operation Production Documentation Forklift and Pallet Jack Operation Attention to Detail Basic Math Computer Skills Quality Control Reading and Determining Measurements Workplace Safety Root Cause Analysis Participation Knowledge of Production Processes Workstation Equipment Monitoring Good Communication Packing Slip Verification Shipping and Labeling Production Equipment Experience Quality Inspections and Reporting Defect Identification Handheld Scanners Regulatory Compliance Machine Setup and Shutdown exceptionalproducts for industrial needs. Monitored machines during operation to detectsounds of malfunction or excessive vibration andadjusted machines to eliminate problems. Calibrated, tested, and adjusted machinesettings or controls in preparation for production operations. Assessed equipment after each production runand performed preventive maintenance tokeep machines running smoothly. Kept detailed production records and identifiedhold-ups. Updated daily production logs and informedmanagement of production incidents or non-conformance issues. Identified malfunctions or failures by routinely monitoring and analyzing equipment operations. Followed tooling instructions and productspecifications to determine and implementoperational sequences. Set appropriate stops and guides to specifiedlengths as indicated by scale, rule or template. Read and interpretedblueprints and schematics forproduction runs. Established parameters foreach job to attain high scoreson production test. Was in the top 6 pickers in thebuilding Looking for a better payingjob and a better workenvironment.Ross/DD - Warehouse SupervisorCarlisle, PA10/2021-02/2022 Supervised shipping andreceiving, distribution, andworkplace safety. Supervised warehouseoperations by managingemployees during shifts. Completed daily operationson time and maintained highstandards of accuracy. Monitored employeeperformance and offeredmentoring and leadership toimprove any deficiencies. Operated warehousematerial handling equipmentcorrectly to move loads. Safety Standards Compliance Rig-Up Procedures Operations Support Equipment Monitoring Duty Assignments Scheduling Flexibility Company Guidelines andProcedures Visual Inspections Wrapping and Boxing Pre- and Post-Trip Inspections Heavy Duty Machinery Raw Material Loading SafetyAmerica Logistics12/2020-10/2021- Operational Specialist ForkliftDriverJob Duties and Responsibilities-Loaded and unloaded trucks with palletized items.-Safely adhered to company safety rules andregulations,-Palletized items by hand and with wrappingmachine.-operated onboard computer and I am also veryfamiliar with the RF gun.-Pre-staged / Staged pallets for loading.-Loaded and unloaded trucks with forklift-Checked pallets and merchandise for faults-Labeled and split pallets-Trained and assisted new hires.08/2018-12/2021-FedEx GroundJob Duties and Responsibilities-Team lead for docks C1 and C2.-Trained new hires and did assessments to ensuresafety and productivity.-At times I would step in for my manager duringpeak season due to being short-handed.-Loaded 300-400 packages an hour.-Light chaser (made sure I kept all trucks from 01-32 remained flowing.-Filled in for belt pullers if needed-operated wrist rocket to track number and where-abouts of packages-At times myself and only 3 other co-workers ranthe entire dock alone. Maintained high levels of accuracy in dailyoperations. Oversaw daily operations and shipping andhandling processes. Supervised shipping and handling operations. Oversaw inventory control levels and verifiedcompliance with storage and organizationprocesses. Used warehousemanagement software toreconcile daily inventory. Kept detailed records ofinventories and merchandiseinventory transactions. Recorded information,shortages and discrepanciesto keep records current andaccurate. Supported production workersin meeting goals withoutcompromising safety andcompliance. Promoted diligence andculture of safety for driversand warehouse operations. Managed merchandiseinventory transactions. Performed troubleshooting toresolve issues with equipment,devices and products. Revised and developedprocedures to reduce risk andachieve compliance. Monitored adherence tosafety protocols andcompany policies by stayingattentive to details. Adhered to industry bestpractices for warehousing,material handling anddocumentation. Started up and shut downprocessing equipment.Target Warehouse - WarehouseWorkerChambersburg,PA06/2021-12/2021 Loaded, unloaded and moved material to andfrom storage and production areas. Wrapped pallets in shrink wrap prior to loading. Operated pallet jacks and material movingequipment to receive and transport items fromvarious warehouse locations. Consistently lifted materialsweighing as much as[Number] pounds. Checked packages andmerchandise fordamage and notified vendors. Cleaned and maintained warehouse incompliance with OSHA safety standards. Labeled and accurately moved customer ordersto meet shipment timetables and minimize errors. Inspected work areas for cleanliness andobstacles and removed cartons and boxes tokeep work areas organized and hazard-free. Performed general housekeeping and cleaningtasks. Alternated goods in inventory by observing first-in and first-out approach to keep shelvesorganized and properly stocked. Used hand-held devices and computers torecord and monitor inventory levels andcompleted audits to uncover and addressinaccuracies. Placed incoming inventory in optimal storagelocations to promote continued accuracy andeasy retrieval. Acknowledged safety issues and contacted shiftsupervisor regarding concerns and for quickresolution. Readied product pallets for optimal storage andshipment, carefully organizing boxes andbalancing weight. Moved products using overhead cranes, forkliftsand other equipment, consistently meetingchallenging performance goals. Simplified shipping and receiving processes forimproved workflow. Operated RF scanners to track merchandise andverify contents of containers. Identified inadequate materials and faultyequipment and brought to supervisors' attention. Evaluated supplies and product inventory tocheck for quality and quantity issues andreturned unacceptable materials to vendors. Operated company vehicles and heavyequipment with focus on safety and riskmanagement. Recorded information, shortages anddiscrepancies to keep records current andaccurate. Updated daily logs with regular shift activities and incident details. Terrible management, reason for leaving.Ridge Electrical Systems01/2016-2020Job Duties and Responsibilities Answered phones, recorded minutes frommeetings, arranged and attended businesslunches. When needed I took both residential andbusiness account holders to court fordelinquent balances. Held first interviews/ basic get to knows/basic inquiry and info interviews. Ran radio dispatching. Kept warehouse stocked for electricians tostock trucks. Assisted new hires with uniform ordering andfamiliarizing themselves with companyregulations. Advertising and company Christmas partiesare all organized and executed by me. Typed out invoices. Wrote out proposals. Handled all HR duties. Employee andcustomer complaints and issues, employeechild support, insurance, 401k, etc. I was responsible for all front office duties/and payroll. Handled all deposits to banks, companybonuses/any opening or closing of newaccounts. Ordered materials and any large on-siteequipment needed for jobs. Initiated recruiting and interviews/ assisted in termination or handled on my own. Kept employees up to date with newcompany policies. Kept HR dept. up to date with newinformation. Liaised between company owner andbusiness or residential clients. Addressed employee conflicts withappropriate urgency while followingcompany policy. Oversaw hiring and OSHA regulationcompliance. Collaborated with legal teams whenneeded. Whether for zoning and planning orcivil action.HR/Customer Service/Billing/ReceptionistBreakaway 2 - Bartender / ServerHagerstown, MD01/2013 - 01/2016 Cultivated warm relationships with regularcustomers. Worked with POS system to place orders,manage bills and handle complimentary items. Explained menu items and suggestedappropriate options for food allergy concerns. Bussed and reset tables to keep dining room andwork areas clean. Arranged and prepared tables for customers tooffer memorable experiences to guests andfoster repeat business. Upsold high-profit items such as appetizers andmixed drinks to enhance sales numbers. Kept register accurate through correct billing,payment processing and cash managementpractices. Used slow periods to restock supplies, ice, trays and delivery bags. Replenished food items, paper products andcanned goods to keep pantry well-stockedduring busy periods. Checked identification for minimum age for saleof alcoholic beverages. Increased sales significantly by upselling higher- end products to customers. Applied comprehensive knowledge of wine,cider and beer to increase daily beverage sales. Noted special patron requests and followed upwith kitchen to confirm delivery. Supervised restocking of salad bar and buffet for lunch and dinner service. Carried out complete opening, closing and shiftchange duties to keep restaurant workingefficiently and teams ready to meet customerneeds. Displayed enthusiasm and promoted excellentservice to customers, successfully increasingreferrals and walk-in business. Resolved guest and employee complaints tomaintain complete customer satisfaction andworkforce effectiveness. Maintained thorough menu knowledge tosufficiently answer questions regarding menuitem sourcing, ingredients and cooking methods. Answered customers' questions, recommendeditems and recorded order information. Collected payment for food and drinks served,balanced cash receipts and maintainedaccurate cash drawer. Shared knowledge of menu items and flavors,enabling customers to make personal decisionsbased on taste and interest. Quickly and clearly communicated dining ordersto kitchen staff, directing attention to specialrequests or dietary restrictions. Maintained order efficiency and accuracythrough clear communication with kitchen staff,earning numerous recommendations fromsatisfied customers. Inspected dishes and utensils for cleanliness. Printed dining checks with total due, collectedpayment and offered receipts to completetransactions.Self-employeed - Stay at Home Mom / BabysittingFrederick, MD02/2008 - 12/2012 Communicated positively with children andguardians. Played games, worked on puzzles and readbooks to young children. Organized and cleaned home after activities bypicking up toys and straightening up play room. Prepared healthy, age-appropriate snacks andmeals. Bathed, dressed and helped with teeth brushingas part of bedtime preparation. Taught children to organize toys, wash handsand share by leading by example. Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs. Assisted children with homework assignmentsand special projects across different subjects. Balanced playtime and limited screen time tosupport development of fine motor, gross motorand cognitive skills. Offered age-appropriate, fun and educationalactivities for children ranging in age from sixweeks to sixth grade. Maintained updated list of emergency contactinformation and child's health information incase of emergencies. Studied and researched food allergies tounderstand requirements for individuals with suchconditions. Created and implemented diverse educationalstrategies to boost development.Mysterios Bar And Grill - Bartender/Server ShiftLeaderGermantown, MD03/2006 - 12/2008 Addressed and resolved customer conflicts withmanaged waitstaff, verifying satisfactoryoutcomes for involved parties. Handled table service and other dining roomtasks to address shortfalls due to unexpectedabsences or unusual service volumes. Recruited and trained new waitstaff personnel,providing rapid onboarding processes tointegrate additional team members quickly. Collaborated with kitchen staff to coordinaterestaurant goals such as upselling certain items,addressing product availability issues and othercommunication concerns. Suggested menu and service policy changesbased on feedback from managed waitstaffand observed customer tendencies. Managed scheduling for [Number] servers,maintaining adequate staffing levels whileaccounting for personal employee needs. Provided [Job title] with detailed customermetrics to inform stock ordering, reducing foodwaste and increasing profits. Cultivated warm relationships with regularcustomers. Displayed enthusiasm and promoted excellentservice to customers, successfully increasingreferrals and walk-in business. Handled customer complaints professionally,resolving issues through diplomaticacknowledgment and commitment to service. Assigned work tasks and coordinated activitiesof dining room personnel to provide prompt andsuccessful service to patrons. Oversaw daily operations of service team,delegated tasks, and trained new staff. Explained menu items and suggestedappropriate options for food allergy concerns. Taught staff how to deliver outstanding serviceto every customer without sacrificing profitobjectives. Kept register accurate through correct billing,payment processing and cash managementpractices. Managed food resources, memorized ordersand coordinated customer service.Frederick Trading Company - Warehouse AssociateFrederick, MD02/2006 - 12/2007 Worked safely around moving machinery. Prepared orders for shipment by systematicallypicking, packing and labeling merchandise. Inspected incoming and outgoing shipments toverify accuracy and prevent errors. Cleaned and maintained warehouse incompliance with OSHA safety standards. Performed inventory control, such as countingand stocking merchandise. Manually or mechanically loaded and unloadedmaterials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles Wrapped pallets in shrink wrap prior to loading. Assembled orders and packed items forshipment, conveying orders to shippingpersonnel. Checked packages and merchandise fordamage and notified vendors. Consistently lifted materials weighing as much as 50 pounds. Mostly used machines. Used hand-held devices and computers torecord and monitor inventory levels andcompleted audits to uncover and addressinaccuracies. Shipped material and performed boxing,packing, labeling and preparation of relateddocuments. Inspected work areas for cleanliness andobstacles and removed cartons and boxes tokeep work areas organized and hazard-free. Operated forklifts to transfer inventory to andfrom target destinations.Labeled and accurately moved customer orders tomeet shipment timetables and minimize errors. /Also helped train new hires and familiarize themwith RF guns or other equipment. Ran clamptruck/ stacked large kitchen appliancessometimes 5 -7 high. (Refrigerators, ovens,dishwashers.)EDUCATION HISTORYHigh School DiplomaCurrently 13 months from graduating fromUniversity of Phoenix  Online CampusWill be graduating on or about 12/2024 with mybachelors in social work, and will be continuingon to acquire masters degree in 16 additionalmonths of schooling.Currently in the last half of my fourth year.

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