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Title Technical Support Specialist
Target Location US-MI-Southfield
Email Available with paid plan
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Cellular: (248) 325-7048 EMAIL AVAILABLE Objective: To obtain a challenging managerial position in order to apply my business management skills. Education: Bachelor of Science in Business Administration New York Institute of Technology, Old Westbury, New York  May 2010 Experience:09/21-12/23 Technical Support SpecialistIsolved HCM  Long Island NY. Provide technical Support for all Isolved time solutions and quality customer service. Utilize skills to troubleshoot technical issues or configuration for network certified partners. Create cases in NetSuite CRM system for network certified partner issues. Simultaneously handles several open issues/questions in various stages of resolution 03/16-09/21 Software SpecialistAceworkforce Technologies- Melville NY. Providing technical support across the company (this may be in person or over the phone). Responding in a timely manner to service issues and requests. Repairing and replacing equipment as necessary. Testing new technology03/13- 09/19 Head CoachProsoccerkids  Long, NY To plan and supervise training session To develop general fitness and specific soccer skills 03/08  Present ManagerValero Gas Station - Oakdale, NY Responsible for the daily operations of the fueling station Training and supervising station staff Directing the maintenance and replenishment of station inventory Maintaining positive lines of communication with customers and vendors 11/07  08/13 AssociateWald Baums  Oakdale, NY Actively organizing stores appearance Receiving and ensuring proper storage of inventory items Assisting customers with positive shopping experience 11/07 - 05/08 Assistant Manager for Athletic Facility and Equipment New York Institute of Technology  Old Westbury, NY Responsible for maintaining, operating and organizing fitness center Ensured students safety in fitness center05/06  05/07 Work Study AssistantOffice of International Education  New York Institute of Technology  Old Westbury, NY Assisted foreign students with registration process after arrival to college Organized students class schedules.Achievements:2006-2008 NYIT College Mens Soccer Team (NCAA Division II) 2006 NYIT International Student Ambassador2004-2005 Dowling College Mens Soccer Team (NCAA Division II) 2004-2005 Dowling College Best Foreign Language Student (French, Spanish) 2004 Dowling College Mens Soccer Team (NCAA Division II) National Semi-finalist Software: Microsoft Office (Word, Excel, PowerPoint) and Internet Languages: French, Spanish, WolofReferences: Available upon request

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