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JAMES G.MCCLUREEMAIL AVAILABLEPHONE NUMBER AVAILABLEKingston, PA Street Address
SKILLSClinical and Senior management sales experiencePharmaceutical, infectious disease and vaccine sales and marketingInsurance sales and planningBusiness Growth and RetentionDeveloping Brand MessagingConsultative Selling TechniquesSales Team DevelopmentPsychosocial AssessmentsPatient Care PlansPatient Needs AssessmentHospice CareOperational ProcessesEDUCATIONMarywood UniversityScranton, PA  2002Master of Arts: Healthcare AdministrationKing's CollegeWilkes-Barre, PA 1999Bachelor of Arts: Psychology, NeurologyLenape School of NursingFord City, PA  1995License Practical NursePROFESSIONAL SUMMARYMulti-faceted medical sales manager with clinical care experience promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors' employees to develop top-performing team members. Twenty-year progressive career background combined with dedication to corporate growth, and development of strategic priorities.WORK HISTORYSALES MANAGEMENTMerck & Co., Inc/ Cross Blue Shield / JMCC08/1999 - 10/2015Directors Award Winner Merck & Co 2007Inclusion Award Merck & Co 2007Created and maintained detailed administrative processes and procedures to drive efficiency and accuracySupplied hospitals and physician leadership with in-depth information on infectious disease and immunization protocolsManaged 14 direct reports for multiple teams in medical, vaccine and insurance divisionsDeveloped regional strategic priorities to be implemented to meet national sales and marketing goalsCreated nationally adopted sales strategies for novel vaccine launch initiativesManaged multimillion-dollar book of vaccine and pharmaceutical business and exceeded sales expectation consistently year over yearManagement of insurance plans for large and small businesses over twenty million dollarsMEDICAL/ CLINICALHospice Inpatient Care - Skilled Nursing Facilities- Integrated Delivery Network01/1995 - CurrentExplained course of care and medication side effects to patients and caregivers in easy-to-understand termsEducated family members and caregivers on patient care instructionsManaged patients recovering from medical or surgical proceduresMonitored patient reactions after administering medications and IV therapiesFacilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilitiesCommunicated with healthcare team members to plan, implement, and enhance treatment strategiesProvided skilled, timely and level-headed emergency response to critically ill patientsDelivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admissionConveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency..