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Title Team Members Quality Assurance
Target Location US-GA-Brunswick
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brunswick, GA Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLE - WWW: Bold ProfilePROFESSIONAL SUMMARYOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLSProblem-Solving Time ManagementPunctual and Reliable Confidentiality understanding Team Leadership Quality AssuranceWORK HISTORY10/2022 to Current Driver SpecialistMercedes  BrunswickTrained new team members by relaying information on company procedures and safety requirements.Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times. Coached team members in techniques necessary to complete job tasks. Worked different stations to provide optimal coverage and meet production goals. Supervised team members to confirm compliance with set procedures and quality requirements.Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.03/2019 to 10/2022 Assistant Store ManagerFriendly Express  BrunswickManaged cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.Rotated merchandise and displays to feature new products and promotions. Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.Processed payments for credit and debit cards and returned proper change for cash transactions.Created and maintained safe and secure work environments for employees. Maintained positive customer relationships by responding quickly to customer service inquiries.Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.Trained and guided team members to maintain high productivity and performance metrics.Reported issues to higher management with great detail. 04/2016 to 03/2019 CashierBurger King  BrunswickGreeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Helped customers complete purchases, locate items, and join reward programs. Maintained current knowledge of store promotions and highlighted sales to customers.Built relationships with customers to encourage repeat business. 01/2014 to 04/2016 CashierFlash Foods  Brunswick, GAGreeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Assisted customers with returns, refunds and resolving transaction issues. Stocked, tagged and displayed merchandise as required. Handled multiple payment methods securely, minimizing discrepancies and potential losses.Enhanced customer satisfaction by providing efficient and accurate cash transactions.Worked closely with shift manager to solve problems and handle customer concerns.Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers. Provided backup support for other departments when needed, showcasing versatility within the retail environment.Upsold additional products and services to customers, increasing revenue. Conducted inventory counts by adding each item in stock and documenting in computer system.Identified and resolved discrepancies and errors in customer accounts. EDUCATION05/2010 High School DiplomaGylnn Academy - Brunswick, GA

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