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Click here or scroll down to respond to this candidateCandidate's Name
SupervisorJacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am seeking full-time employment in Jacksonville, Florida or surrounding areas with a reputable company that offers room too advance. You will find that my Customer Service skills, Management and Training, along with the ability to problem solve ANY situation stands far above the rest. Authorized to work in the US for any employerWork ExperienceDairy ManagerSprouts Market-Delray Beach, FLJanuary 2021 to May 2024As the Dairy Manager at Sprouts, I monitored, evaluated and guided staff members in both Dairy and Frozen foods departments. My team was responsible for maintaining shelf inventory counts, checking expiration dates on Dairy items, back of house inventory and verifying food quality. I also maintained productivity and work quality, submitted orders through Kehe and UNFI portals, made department schedules and helped team with weekly set-ups. As department manager I handled escalated issues and complaints, assisted customers, and give product information. Lastly, I hired and trained new employees while assisting HR with payroll, module recertifications, and on-boarding procedure. Deployment SupervisorKioSoft Technologies-Boynton Beach, FLOctober 2017 to January 2021Supervised, train and coordinate activities of all employees. Helped load and/or unload trucks, stocked shelves, stored materials, machine parts. I programmed or updated laundry cards with required dollar value. I was responsible for ensuring that all shipping plans were executed efficiently. I tracked shipment movements, and documented incoming conditions of equipment. I also reviewed service reports and submitted weekly employee schedules. My job duties also include handling International documents, create BOL, updated cycle count information and updated documentation using Microsoft office and Excel. I also handle customer calls for service installations, system upgrades, repairs, notated damages, and customer escalation calls.Special Projects ManagerShipmonk-Fort Lauderdale, FLJuly 2015 to September 2017People management; Used Sage software to keep records and manage clients special request per order. Focus on the productivity, process, and quality of warehouse operations through warehouse KPI's. Submit reports to upper management employee performance and daily shipment schedules. I submit BOL's and reports. I worked to improve processes in the department with quality control and daily cycle counts. Picked and staged orders during short staffing issues via Sage- ERP system. Optimized employee workflow in order to maximize productivity. Ensure that facility equipment is properly maintained and trained new employees.Customer Service SupervisorRich's Ice Cream-West Palm Beach, FLAugust 2011 to June 2015Assist clients, vendors and sales representatives with product selection and pricing of sales. I submit orders, process payments and ensured all loads were scheduled for delivered or picked up from the facility. Data entry, matched shipments with purchase orders or sales tickets and accurately entered information into Excel. Prepared bills of lading, packing list and other shipping documents. Also responsible for arranging carrier pick-ups, freight quotes and communicating effectively with customers while conducting cash transactions; Report any discrepancies to the department supervisor or manager and obtain necessary information using Syspro 6.0 Office system. Warehouse - Shipping and Receiving ManagerUPS Logistics-Landover, MDApril 2006 to May 2011Managed warehouse activities including order entry, customer service, interface with sales, production, and quality control. I was responsible for overseeing the ordering of all materials, scheduling FBA shipments, shift scheduling, resolved critical warehouse complaints and procedure issues. Created, manage and achieve the overall logistics and warehouse department budgets while also ensuring that the company follows the laws and regulations regarding transporting hazardous materials. EducationAssociate of Arts in PsychologyUniversity of Phoenix - Tempe, AZ2014 to 2016DiplomaEastern Senior High - Washington, DCSkills Bill Of Lading (10+ years) Customer Service (10+ years) Dispatching (3 years) Ecommerce (6 years) Excel (6 years) Inventory (8 years) Logistics (10+ years) Microsoft Office (6 years) MS OFFICE (6 years) RECEPTIONIST (10+ years) RETAIL SALES (10+ years) scheduling (7 years) shipping (10+ years) Shipping and Receiving (10+ years) Inventory Control (5 years) Management (5 years) Operations (5 years) Freight Experience (6 years) Warehouse Management (10+ years) Microsoft Office (10+ years) Order Entry Supply Chain Merchandising Load & Unload Warehouse Experience Microsoft Excel Warehouse management system Microsoft Word Continuous improvement Warehouse Supervisor Experience (10+ years) Order Picking (8 years) Forecasting Materials Handling Quality Control (3 years) ERP Systems Microsoft Outlook Procurement Logistics Management (6 years) Pricing Manufacturing Phone etiquette Supervising experience Warehouse distribution English Assembly Warehouse management Customer service Supervising experience Merchandising Assembly Leadership Quality control Manufacturing Procurement Quality assurance ERP systems Order entry Schematics Front desk Analysis skills E-commerce SharePoint Laboratory experience Laboratory experience Six Sigma SageAssessmentsSpreadsheets with Microsoft Excel ProficientNovember 2020Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAdministrative support professional fit Proficient November 2020Measures the traits that are important for successful administrative support professionals Full results: ProficientCustomer focus & orientation ProficientJune 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
