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Customer Service Home Care Resume Bellev...
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Title Customer Service Home Care
Target Location US-MI-Belleville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Van Buren, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceDay PorterPopulist Cleaning Co.-Ypsilanti, MIApril 2023 to PresentClean office building. Clean restrooms. Take out trash, vacuum, dust, etc CaregiverHome care plus-Tuscaloosa, ALMay 2020 to April 2023Assist with basic needsAssess medical needsHelp with housekeepingMonitor medicationsChef AssistantCollege Fresh-Tuscaloosa, ALFebruary 2020 to April 2020 Under the direction of the Chef, assist with preparation of food served using established production procedures and systems Receive product deliveries, assist in organization of inventory for kitchen, walk-in, store rooms and dining room as directed by the Chef Comply with established sanitation standards, personal hygiene, and health standards Clean and stock all supplies/staples in dining area for the current meal, snacks, etc. per specific client guidelines Store food properly and safely, marking the date and item following company policy and local health regulationsGeneral ManagerChuck E. Cheese Entertainment-Birmingham, ALOctober 2018 to February 2020 Time management skills while achieving safety standards and staying within company guidelines Develop sales programs to initiate that maximum profit is achieved Motivate team members to execute the best quality of products and services Supervise restaurant activities and daily operations to achieve highest productivity Senior Assistant ManagerCEC Entertainment, Inc-Birmingham, ALAugust 2018 to October 2018 Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standards Build sales and maximize profits by effectively recruiting, training, developing and communicating Company andGuest expectations to the entire team Coach, teach and motivate team to maintain high quality Guest service and safety Exercise good business skills and judgement in cost control procedures, financial accounting, inventory levels and labor managementLine Cook LeadTaco Mama-Birmingham, ALApril 2018 to October 2018 Lead to assist and prepare meals for customers in efficient, timely manner Assisted in the onboard training of staff to properly prepare recipes and presentation per menu specifications Clean and maintain station following latest hygiene standards Perform extra responsibilities as requested by the Chef or Kitchen Manager Monitor proper rotation of prepped and batched food items while restocking all items as required throughout shift per parsAssistant Kitchen ManagerMetro Diner-Birmingham, ALApril 2017 to April 2018 Deliver customer service by interacting with customers while being friendly and courteous to create a return experience Attention to detail for the following elements: food standards, costs, safety, etc. Lead the back of house, assist team during heavy shifts, resolving conflicts and arranging stations to meet productivity Managed and created reports and budgets to deal with costs, pricing, creating work schedules and truck orders. Communicate standards and cooking methods to staff, give orders and speak with customers clearly.to assure staff followed proper food handling methods and maintained correct temperature of all food production.Product Delivery DriverEdward Brothers Malloy-Ann Arbor, MIJune 2015 to March 2017 Used a commercial van to make deliveries to meet Salesmen specified orders; maintaining customer service and relationship with clientele Completed route per safety guidelines throughout the 90 mile radius, Southwestern Michigan Use hand held devices for routing information and customer delivery information. Utilized necessary assisting equipment to unload 25 lb boxes via lift and dolly. Remaining familiar with the delivery area, traffic patterns, weather conditions, and alternate routes Grill CookBaumhower's Wings of Tuscaloosa-Tuscaloosa, ALOctober 2014 to June 2015 Setup, breakdown, and cleanup of station meeting all sanitation guidelines per health and food safety guidelines Rotated stations via Pantry, Expo, Wings Station, and Check Out Prepare meals for customers in efficient, timely manner Maintains a proper level of food products on and near the line to insure timely cooking of orders Handled, stored, and rotated all products properly; tracked and reported any food wastage EducationN/A in Culinary ArtsShelton State Community College - Tuscaloosa, ALSeptember 1993 to September 1994N/A in Criminal JusticeAlabama A & M University - Huntsville, ALAugust 1991 to December 1992High School Diploma in Standard CoursesCentral High East Campus - Tuscaloosa, ALSeptember 1988 to May 1991Skills Food Safety Food Production Kitchen Management Experience Cooking Food Preparation Catering Food Handling Culinary Experience Account Reconciliation Program Development Financial Report Writing Inventory control Caregiving Kitchen experience Customer service Delivery driver experience Driving Communication skills Moving Customer service Basic math English Driving Customer service Dealership experience Pricing Food handling Guest services Cooking Restaurant experience Conflict management Kitchen management Employment & labor law Balance sheet reconciliation Account reconciliation Production planning Quality control Porter experience Serving Manual transmission Communication skills Cash handling Hospitality Hotel experience Organizational skillsCertifications and LicensesServSafeMarch 2018 to March 2025Driver's LicenseFood Handler CertificationNon-CDL Class CAssessmentsAutomotive maintenance  ProficientJune 2022Knowledge of vehicles, vehicle maintenance, and repairs Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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