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Candidate's Name
Mount Olive, NC Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced Office Clerk of 22 years. Excellent customer service skills. Friendly and reliable in assisting customers in person or on the phone.Proficient in handling daily office procedures. Trained in excel and access with knowledge of postal procedures. Positive and upbeat team player. Excellent communication skills. Dedicated self-motivated employee known for punctuality, organization and time management. Database entryScanningTaking initiativeTime managementExcellent communication skillsPositive attitudeData Entry and 10-KeyData GatheringSelf-MotivatedReliable and PunctualOffice Clerk, 08/2023 - CurrentJ & J Mechanical, Inc.  Kinston, NCProvided clerical support to company employees by copying, faxing, and filing documents. Responded to inquiries from callers seeking information. Interacted with customers by phone, email, or in-person to provide information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Responsible for preparing and submitting weekly payroll. Preparing cash deposits. Submitting checks electronically ACH for deposit. Processing credit card payments and reports used for payments. Closing out job tickets weekly so customer can be billed and payment applied. Sending weekly review requests to customers and replying to them. Backup for scheduling sales appointments.Running monthly statements and mailing to customers. Preparing monthly reports.Professional SummarySkillsWork HistoryRegistering warranties for new equipment.Scanning customer information into their site.Responsible for new hire information. Making sure new employees have completed all paperwork. Setting up drug testing. Required background checks. Registering new employees for health, dental, vision and life insurance.Ordering uniforms for service technicians.Ordering office supplies.Accounts Payable Clerk/Payroll Clerk, 08/2022 - 06/2023 Town of Mount Olive  Mount Olive, NCResponsible for keying weekly invoices and processing AP checks. Maintaining weekly timesheets. Entering work hours for employees. Processing payroll. Paying state and federal taxes.Submitting 401(k) and state retirement.Entering new employee information into payroll system. Created new employee forms, such as vacation pay / time off. Employer discipline form. Employee payroll change form. Employee direct deposit form. Office Clerk, 06/2022 - 08/2022Riddle and Brantley Law Firm  Goldsboro, NCResponsible for looking over final papers before processing checks to clients. Office Clerk, 09/1999 - 11/2021E. J. Pope & Son, Inc.  Mount Olive, NCPrepared monthly and year-end closing statements, financial documents and invoices. Supported office clerical functions using word processing and other software, email and office machines.Complied with confidentiality customer information. Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.Sorted and distributed incoming mail, dispersing to appropriate departments and personnel. Responded promptly to customer questions via email. Documented office procedures and processes into Accounting manuals for administrative personnel use.Verified daily deposits made by stores.Posting corrections for stores.Transferring deposits from outlying banks to main bank with ACH. Balanced monthly bank statements.Prepared various office deposits and took to bank. Handled checks that were returned for various reasons. Balanced GL's monthly and yearly.Maintained employee petty cash drawer.Alternate for distribution and processing daily mail. Medical Insurance Biller, 12/1991 - 10/1999Duplin General HospitalFiled and submitted insurance claims.Reviewed received payments for accuracy and applied to intended patient accounts. Handled third-party insurance processing.Responsible for making bank deposits, distributing incoming mail and processing outgoing mail. Alternate for front window which included taking payments on accounts, Alternate for main switchboard.Some College (No Degree): Business AdministrationWayne Community College - Goldsboro, NCHigh School Diploma: 06/1987Southern Wayne High School - Dudley, NCEducation