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Title Help Desk Technical Support
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Grayson, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeasoned professionalWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceIT Help Desk/ Client ServicesFiserv - RemoteJune 2012 to December 2023Worked with internal and external clients providing exemplary customer and technical support. Client Service RepresentativeBlueCross BlueShield of Tennessee - Chattanooga, TN July 2008 to May 2012Provide benefits and eligibility as well as claims handling assistance to policy holders and medical staff. UnderwriterGEICO - Virginia Beach, VAApril 1996 to June 2005Review policies for appropriate placement and pricing in addition to risk placement and desirability or take action as needed.EducationBachelor's in PsychologyArgosy University-Atlanta - RemoteJune 2013 to October 2014Associate's degree in PsychologyVincennes University - Vincennes, INAugust 2004 to May 2005Skills Office Applications (10+ years) Helpdesk (10+ years) Insurance (10+ years) Customer Service (10+ years) Microsoft Windows (10+ years) Active Directory (10+ years) IT Support (10+ years) Operating Systems Customer service Clerical experience Typing Medical terminology Office management Supervising experience Technical support Vital signs Front desk HIPAA Software Troubleshooting Help desk Organizational skills Communication skills Account management Customer relationship management Conflict management Windows Microsoft Office Applied behavior analysis EMR systems Spanish Time management Sales Customer support Administrative experience Microsoft Powerpoint Microsoft Word Microsoft Excel Computer literacy Computer skills Data entry Child welfare Microsoft Access Banking Google Suite Google Docs Medical records Accounts receivable Accounts payable Research Relationship management Gastroenterology BilingualCertifications and LicensesDriver's LicenseCertified Medical Assistant

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