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Click here or scroll down to respond to this candidateCandidate's Name
4951 Verdis ST, Jacksonville, FL 32258 H: PHONE NUMBER AVAILABLE EMAIL AVAILABLE SUMMARYDedicated Manager skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism always. Capable of working on feet for long periods of time and training incoming staff. Solid history of success in food service field, with 30 years of experience. Skilled Manager with highly customer service-oriented, organized and possessing strong time management skills. Willing to work flexible schedule.SKILLS Customer service oriented Payment processing Excellent customer service Guest and client satisfactionEXPERIENCE Trained in food safety guidelines Courteous and professional demeanor Food safety understanding Multitasking andprioritization07/2019 to 6/2023 Manager Chilis- Jacksonville fl Control cost,Scheduling, Track labor, Deposits etc. Open restaurants help with produce ordering, liquor etc. Count inventory, also help with prep, cooking,dishes, Togo, food runner etc. Multitasked to meet customer, business operations and server needs with minimal errors or delays.06/2017 to 2019 BartenderFlanigans Enterprises Inc sunrise, FL Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins. Prepared and served over 300 drinks per shift in high-volume environment. Processed over 500 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions. Collected and polished glasses, keeping adequate stock for expected customer loads. Multitasked to meet customer, business operations and server needs with minimal errors or delays.05/2011 to 06/2017 Head BartenderRoland Martin Marina/Scotty Tiki Bar Clewiston, FL Provided onsite training. Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits. Provided bar services for numerous public and private events. Performed event planning duties for larger parties and groups. Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes. Handled complaints and disputes from customers to ensure customer satisfaction. Performed general cashiering duties, such as authorizing payments and collecting on tabs. Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.11/1990 to 07/2010 Restaurant General Manager, Owner subway Okeechobee, FL Scheduled over 50 employees by assigning shifts. Scheduled and directed staff in daily work assignments to maximize productivity. Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations. Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils. Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank. Controlled portion sizes and garnishing to maintain optimal cost controls. Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.EDUCATION AND TRAINING1989 High School DiplomaOkeechobee High School Okeechobee, FLCERTIFICATIONS Safe Serv certification: Food Handling (Current) |
