| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE http://no linkedin profilePHONE NUMBER AVAILABLESummary of QualificationsHighly motivated and result driven Senior Credit and Collection Analyst. 20+ years experience analyzing, coordinating and presenting bad debt findings to credit and sales teams.Areas of ExpertiseCredit Line analysis and assessment.Negotiating payment plans and settlements.Providing the highest level of customer service both internally and externally.Liaison Client / Sales relations.Coordinating monthly meetings with Credit Manager & Sales Manager presenting Excel sheet to work with sales to reduce bad debt to retain customer base.PROFESSIONAL EXPERIENCEResideoSR. Collections Specialist/Credit AnalystMelville, NY05/2002 - 10/2023Conducted credit line assessments and created comprehensive Bad Debt reports for discussion with the Sales Manager.Successfully negotiated payment plans with customers, obtaining written signed agreements for said plans.Responsible for Credit line assessment.Created Bad Debt report and set up a meeting for discussion with Sales Manager.Negotiate payment plans with customers. Obtained written signed agreement for said plan.Approved or declined orders based on Credit Line and customer performance.Worked with customers and sales reps for the purpose of retaining a customer base.Reviewed credit lines for possible credit line increases. If need to reduce risk, reduce credit lines to medicate risk.Created a report to Refresh Credits Lines monthly for large credit lines for Credit Managers approval.Achieved or exceeded credit Line refresh rate tasked at 92% monthly goal.Reduced Bad Debt month over month percentages.Exceeded call volume task 15 incoming calls and 15 outbound calls daily. Averaged combined 360 calls or more weekly.Created account form for accounts to go to collection.Created a form for small balance write-off accounts.Citi BankQuality Assurance SpecialistMelville, NY11/2000 - 03/2002Responsible for monitoring Sales Associates for accuracy and adhering to policies and guidelines.Created a detailed reports for the purpose of aiding supervisors to coach Sales AssociatesEDUCATIONFarmingdale University CollegeA.S. in Air Conditioning HVACFarmingdale, NYDean ListRECOGNITIONBRAVO monetary awards: Close of Quarter 1 was awarded $125.00 for performance increased percent current by 8.04% for March 2023. Achieved top caller & continued to improve portfolio performance while fielding incoming calls. Provided outstanding customer service. |
