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Click here or scroll down to respond to this candidateCandidate's Name
Metairie, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLEI'm a multi-skilled team player with a strong background in management and customer service. I work well independently and in teams, anything necessary to get the assignments complete. I'm always eager to learn new skills and apply the skills that I excel at into new tasks. I'm a very fast learner and really enjoys multi-tasking. I am also proficient in Microsoft Word, Excel, and Outlook.Willing to relocate: AnywhereAuthorized to work in the US for any employer.Work ExperienceTax PreparerA & B Tax Solutions - New Orleans,LaJanuary 2016 to April 2023Prepared more than 75 tax return per season for both businesses and individual customers. Used TurboTax, FreeTaxUSA, and Jackson Hewitt to prepare 1040A, 1099, & 1040EZ forms with impeccable accuracy. Reviewed clients W-2's, supplementary income, & expense documents to prepare tax returns with minimum liability. Practiced due diligence with all of my clients.ServerCopeland's Spirit of New Orleans - Metairie, LAJanuary 2019 to November 2021 Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant. Suggested menu choices such as specials and appetizers to increase sales and meet up sale target. Used POS system to accurately input orders and process payments. Trained new employees in restaurant procedures and customer service standards. Handled multiple tables at once. Went above and beyond to ensure that all guests were completely satisfied throughout their entire dining experience.Front Office Manager/ReceptionistBelle-Vue Medical Center - New Orleans, LAMarch 2012 to November 2018 Supervised and coordinated the work of the entire clinic in a fast pace and demanding environment. Standardized office procedures, regulated communication by creating a filing system, and carefully delegated and oversaw administrative tasks. Assessed work, retrained, and coached on improvement strategies and identified and closed employees skill gaps. Aided in compliance management and regularly checked documentation records, and employees work. Trained new employees in office practices and procedures.Customer Service Rep./CashierWalmart - Harvey, LAAugust 2009 to June 2012 Handled all payment transactions and maintained a balanced drawer to facilitate large purchases Restocked merchandise and cleaned store before shift to improve product visibility. Increased customer satisfaction ratings by providing prompt and accurate service. Handled all soft complaints by customers and issued credits for returned merchandise. Collaborated with team members and cross trained employees in different positions and departments.HousekeeperTROPICAL CLEANERS - Grand Isle, LAMay 2005 to June 2009 Cleaned vacation rentals and private residences in a fast pace so that all rentals are ready for 3p.m. check in. Sanitized, cleaned, and maintained restrooms, bedrooms, kitchen, dining room, living room, hallways, and stairwells. Changed, washed, stored linen, and remade beds. Restocked all supplies and made lists of things needed for each rental. Washed dishes and clothes. Emptied garbage, swept, mopped, and vacuumed floors. Trained new employees on the proper and fastest way to complete all their jobs before the daily deadline.EducationDiplomaL.W. Higgins High School - Marrero, LAAugust 1997 to May 2000Skills Cash Handling Time Management Cleaning Serving Experience Front desk Food Preparation Food handling Cashiering Computer literacy Sales Payroll POS Tax Experience Food Safety Leadership Sanitation Office Management Restaurant Experience Bartending Host/Hostess Customer Service Microsoft Office Accounts Payable Food Service Organizational Skills Upselling Microsoft Excel Microsoft Outlook Management |
