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Name Available: Register for Free
Title Technical Support Help Desk
Target Location US-FL-Lakeland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SUMMARYArmy Veteran seeking global company to grow my expertise in the in-demand fields. My leadership skills developed in the Army, adaptability, and ability to stay up-to-date with trends and developments make me a valuable asset to any team. My experience with analytical thinking and problem-solving abilities further enhances my qualifications.WORK EXPERIENCEComputer & Math Tutor @ Polk State College, Lakeland, FLOctober 2015  2018Tutored college students in Microsoft Office suite. Help connect devices/ troubleshoot/connecting to the WLAN Network. (in person)Tutored in Algebra 2, College Statistics, Business Calculus, Pre-Calculus Trigonometry, Calculus 1, Abstract Math (in person), and Calculus 2Spectrum/Charter CommunicationsJune 2018  June 2019Field Technician II  Enterprise Repaired, installed, & Replaced Coaxial RG59, RG6 and RG11 Line. Install/Repair/Troubleshoot WIFI/Router/Modem.Electronic Repair Tech @ UBREAKIFIX, Lakeland, FLTelecommunications Support/Consulting in Person & using POS systemTechnical support: Micro soldering/Reworking HDMI, repairing Xbox/Ps4/TV/Phones/ swapping LCD/Motherboard/Frames/PSU/HDD & OS installs (I have Help Desk Queue repair ticket system experience)Polk School Board of Education- Substitute TeacherAugust 2010- March 2020EDUCATIONAmerican Military UniversityMasters in Science in IT:Information Assurance& SecurityApril 2023  PresentNational Honor Societyfor >3.7GPAPolk State CollegeBachelors in Business Admin: GPA:3.22018 - 2020Lake Sumter Community CollegeGeneral Studies (Phi Theta Kappa)2005 - 2011International House Spanish in MexicoPolanco, Mexico (Spanish immersion)2019  2019 (3 months alone in Mexico)CONTACTPHONE NUMBER AVAILABLELakeland, FL 33810Clean backgroundU.S. CitizenEMAIL AVAILABLELINKEDIN LINK AVAILABLESKILLSLinuxVisual Basic/HTML/CSS/C++Soft SkillsLanguage 1: EnglishLanguage 2: Haitian-CreoleLanguage 3: FrenchLanguage 4: Spanish in progressProgramming languagesCustomer ServiceTechnical SupportHelp DeskCertificationCompTIA A+ID:COMPPHONE NUMBER AVAILABLEExpires December 10, 2024FL Real Estate Sales LicenseExpires 9/30/2024Hobbies:Horticulture: Edible trees/plantsPC VR GamingWelding/Soldering projectsRollerblading w Son & TrampolineLearning SpanishProgramming ProjectsCaf Menu in CSS/HTMLPhoto Album in HTMLCalculator in Visual Basic2x Arduino 2wd Rover in C++Arduino 3dprinted Feeder in CArduino 6DOF robot Arm in C++Arduino Wet jet (A.I) in C++TypographyCSS Flexbox/colored markersAccessibility/Typography

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