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Candidate's Name Street Address @gmail.comPHONE NUMBER AVAILABLE Brighton MAMotivated, energetic, and reliable human services professional with a background in administrative support and customer service. Demonstrated time management, follow-through, and organization skills, with the ability to set priorities to ensure favorable outcomes. Able to work and establish rapport.Work HistoryDevelopmental Specialist Intern, Morgan Memorial Goodwill Industries, Inc., Boston, MA10/2023 PresentSupport individuals or small groups to develop sensory, motor skills development, communication, and social skills activitiesCommunicate with staff regarding participant issues, concerns, and progress that focused on improving participants levels of independent functionInteract with adult participants who have developmental disabilities in CARF accredited intensive day habilitation social adjustment program as aligned with developmental goalsShift Supervisor, PLS Check Cashing Services, Inc., Boston, MA 12/21 - 08/21Assisted customers in Western Union Money transfers and processing bill paymentsSupported co-workers with any customer questions/concerns, and balance cash drawers and safeProvided excellent customer services by verifying and cashing personal, payroll, government checks, and money ordersCovid Screener, Adecco Employment Agency, Boston, MA 08/21-11/21Prepared vials for labsBinex testing of students and faculty in local schoolsAdministered questionnaires on travel and recording temperatureEducationCertificate Human Services Employment Ladder Program, Morgan Memorial Goodwill Industries, Inc., Boston, MA 12/2023Certificate Computer Training, ThryvConsulting, MRC, Boston, MA 06/21Boston University, Liberal Arts, no degree, Boston, MA 09/2010 01/2012Certificate Medical Reception, Adult Learning Center, Worcester, MA 04/2003GED Adult Learning Center, Worcester, MASkillsQuick learner and ability to multi-task, to meet deadlinesLife skills that have given me the ability to empathize with othersExcellent communication skills in both English and Spanish, allowing me to work well in diverse settings |