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Title Customer Service Mortgage Underwriter
Target Location US-TN-Nashville
Email Available with paid plan
Phone Available with paid plan
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Nashville, TN, US EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARYDetail-oriented, risk assessment expert skilled in data-driven decision-making. Committed to leveraging my analytical acumen to drive insights and enhance operational efficiency within a dynamic business environment. EXPERIENCEConventional Mortgage UnderwriterLocklear Lending Team July 2020 - July 2023, US, TN, Brentwood Evaluated and assessed loan applications following industry standards using DU, LP, PMI, and Fannie and Freddie guidelines. Conducted comprehensive analysis of financial documents (income statements, tax returns, credit reports, and employment records) to determine creditworthiness and assess risk, subsequently making approval and denial decisions. Meticulously evaluated data and made decisions to maintain the integrity and stability of the mortgage lending process.Financial Relationship SpecialistRegions Bank November 2018 - July 2020, US, TN, Nashville Processed a wide variety of transactions and called customer prospects daily to convert new business. Managed the bank's vault, including in/out cash shipments. Performed account openings, screened candidates for loans/credit cards, and prioritized providing diligent customer service.Specialty BuyerWhole Foods Market September 2016 - September 2018, US, MA, West Newton Created detailed order guides and maintained an inventory of approximately 300 products. Utilized data variables to forecast product movement, ensuring the most precise orders. Contributed to sales development through the creation of promotions and displays, while also managing the department through planning, organizing, and delegating tasks. English TeacherWorwick Institute August 2013 - February 2016, KR, Busan Developed comprehensive lesson plans. Created and implemented a rewards program and established effective discipline procedures to ensure effective classroom management. Adapted teaching methods to accommodate diverse learning abilities. EDUCATIONBachelor's in Business ManagementMinor in Marketing  Austin Peay State University  2010  Cum Laude Awarded full four year academic scholarshipCERTIFICATIONSMBA CRU Certified Underwriter2022SKILLSData Analytics - Project Management - Customer Service - Inventory - Finance - Forecasting - Mathematics

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