| Candidate Information | | Name | Available: Register for Free | | Title | Business Administration Administrative Assistant | | Target Location | US-FL-Winter Haven |
| | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
BUSINESS PROFILEMBA- Masters in Business administration, Valle University-ColombiaBachelors degree Business Administration- emphasis in Marketing & Customer services- Pontificia University Javeriana ColombiaBilingual ( Spanish /English)Organized, detail-oriented, and self-motivated personal assistant with extensive office management experience. Proficient and energetic organizer with excellent written and verbal communication skills and ability to control inventories, appointment schedules, and customer communicationsBUSINESS UPDATENotary Public -Certification - October 2022CPR/AED/First Aid Certificate -National CPR Foundation November 2022OJT Hilton Certification 2022Project Management PMI Udemy William Steward PhD Certification November -2021Osha 30 Occupational Safety and Health Administration Certification # 36-900475274-2020Forklift Safety Course Truck Safety training _Toyota_2021Positive Psychology for Managers Training International 2021Employee-Performance-coach-Transformation Academy 2020NLP professional accredited certification Karen E Wells_ 2020Management Coaching Employee Performance Coach Certification 2020SPECIALAWARDSARDA Awards-2021 -Resort Operations Team: Mystic Dunes Facility Team Diamond ResortsWORK EXPERIENCEMYSTIC DUNES RESORTS HILTON GRAN DVACATION986 ROOMS PROPERTYENGINEERING ADMINISTRATIVE ASSISTANTNovember 2016 until September 2023Orlando FloridaUSAManage controllable expenses and supplies within approved budgets to achieve profitability targets-controlling cost.Fill in for Senior Chief Engineer as needed, oversee budgets, and coordinate meetings, projects, and trainingsHelp build a well-developed and high-performing team that works together effectivelyCollaborate with the team to ensure the company is providing consistently excellent service, and that the work environment is inviting and well-stockedMeet regularly with Senior Chief Engineer to develop and report on strategic plans for the Department objectives review financial reportsPrepares work to be processed by gathering, sorting, organizing, and recording data, information, and documentsMaintains quality service with vendors and contractors by monitoring standards and advising supervisor of potential accounts problemsPrepares reports, bids, and contracts by collecting and analyzing informationSpeak with vendors and suppliers to ensure charges are accurate, and payments are received promptly.Communicate with clients to discuss account statuses, charges, or discrepancies. Reconciling accounts and making note of debits and credits that have not posted-Identifying and correcting any errors that occur due to data entry-process high volume of invoices.Employs research and data-gathering skills to prepares pricing models, proposals, and presentations.Multitasking work on multiple tasks throughout the dayTime management - to ensure that reports are completed, and payments are received on time- keep information from various accounts separateReserve & Operating Checkbooks: keep them up to date make the reports to obtain accurate results.Managing small & big- project teams to develop, execute and complete assignments Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures.Performs other related duties as assignedGRAND BEACH - DIAMOND RESORTS265 SUITES PROPERTYHOUSEKEEPING DISPATCHERAugust 2015 -2016Orlando FloridaUSAAnswers telephone in a prompt and courteous manner according to standardMonitors and responds to dispatch radioDispatches guest/Telecom/supervisor calls to appropriate partiesMaintains, daily, all housekeeping logsMaintains sign-in and sign-out sheetsReconciles boards and keys at end of shiftCreates the room attendants assignments dailyMonitors the systems and ensures all arrivals, VIP and rushed rooms are communicated to the housekeeping supervisorsCompletes attendance report on late or absent employeesContinually communicates with Front Office and Floor Managers to verify status of all guest roomsInputs information to maintain accurate and up-to-date room status informationPerforms all duties in a timely and professional mannerCan read, write, and communicate in English and Spanishuse every day excellent communication and guest relation skillsBasic computer skills (Asgard-Excel-Clarity-Atlas)Customer service oriented- Provide excellent service to both external and internal customers Responsible to maintain proper working relations within the department and with other operating departments on property. May have to attend all property walks and follow up on emails and deadlines. Document all calls in the daily log sheet as they are called in taking messages if necessary. Complete daily, monthly management reports.GRANDES VILLAS-DIAMOND RESORT460 SUITES PROPERTYHOUSEKEEPING INSPECTORJuly 2014 July 2015Place: Grandes Villas-Diamond ResortOrlando FloridaUSARoles and Responsibilities:Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotel. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. Customer service assistance, Dispatcher, Runner; take periodic inventories, screen applicants, train new employees, and recommend dismissals, make recommendations to improve service and ensure more efficient operation.UCEVA BUSINESS SCHOOLJanuary 2010 June 2013Position: International business professorPlace: Tulua ValleColombiaRoles and Responsibilities:Conducts college-level courses in the fields of business administration, Marketing, Branding, Customer service and management. Areas of instruction include acquisitions and mergers, employee management, contract management, and general business logistics and practicesResponsible for preparing and delivering lectures and leading classroom discussions. May administer and grade examinations or delegate the task to others. Conducts research and case studies in field of interest and may publish findings in trade journals or textbooks.INVERCOL REAL STATEJanuary 2010 July 2014Manager Position Co ownerAdministrative- costumer service-sale- marketing strategiesPlace Tulua-ValleColombiaUntil now is a family s BusinessRoles and Responsibilities:Prospect for potential new clients and turn this into increased business. Meet potential clients by growing, maintaining, and leveraging of the network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and owners of the properties. Plan approaches and pitches. Work with team to develop proposals that speaks to the clients needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client. Present new products and services and enhance existing relationships. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs.YORYOSConfitera & Galletera especializadaRetal and Wholesale Confectionery storeTime worked January 2007-November 2010Position held: Store Manager _ OwnerIndustry: Retail & Wholesale TradeArea: AdministrativeLocation: Tulua-valleyColombiaRoles and Responsibilities:Proven experience in retail and management rolesStrong leadership, communication, and collaboration skillsKnowledge of inventory managementAbility to lead team-building initiativesCompletes store operational requirements by scheduling and assigning employees, following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed.Recognition was received from Fenalco Tulua, highlighting the business merit of it. Is to indicate that this business was closed for purely safety which is public knowledge. Victim of Extortion. (Photos for registration of this company is in Facebookhttps://www.facebook.com/Candidate's Name /media_set?set=a.444565749873.227680.713049873&type=34. Recreation Workshop for Children "Vuelta Canela"2000 -2006 time workedPosition: Manager & OwnerEducation SectorAdministrative AreaPlace Tulua-ValleColombiaUntil now is a Family s BusinessRoles and Responsibilities:Supervise clerical staff and other employees, Design work schedules and organize employee training. Resolve employee and clients issues. Ensure the work facility is safe, free of security issues and in compliance with all government education regulations. Design and implement procedures to improve profitability. Carrying out and attaining the mission and the goals of the business unit managed. Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed.MBAUNIVERSIDAD DEL VALLE -COLOMBIAhttp://www.univalle.edu.co/ Universidad del Valle Sede TuluVilla Campestre: Calle 43 No 43-33. PBX: PHONE NUMBER AVAILABLEBACHELOR DEGREEPONTIFICIA UNIVERSIDAD JAVERIANA- COLOMBIAhttp://www.javerianacali.edu.co/Paginas/default.aspxCalle 18 No. 118-250 Cali, Colombia A.A. No. 26239 PBX. PHONE NUMBER AVAILABLEAsk for Business administration coordinator: Nazly DuqueADITIONAL INFORMATION:Colombian Professional ID card: 35175 No 8763 record for 01/31/08 |
