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Title Network Operations Engineer
Target Location US-NY-Staten Island
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLENew York, Staten Island, Street Address
OverviewAccomplished NOC Engineer with 16 years experience in handling Network Operations Center, network administration, IT hardware & monitoring servicesIn depth expertise in implementation of process improvement initiatives, for operational improvements, to increase overall productivity of the Network Operations to meet the SLA for entire asset in 24x7 support environment, ensuring high levels of network availability and performanceKnowledge of Ethernet cabling,Cisco switches, Cisco Meraki switches, Cisco routers, OSPF routing, LTE, 5G Networks, PSCore, IPCore, SCcore, Fortinet (Fortigate). AWS cloud monitoring, and supporting network upgrades, troubleshooting and resolving disruptionsHave successfully managed operational parameters as per continual service improvement, with high quality of output and ensured completion of tasks to a target of zero errorsCisco certified CCNA May 2023 to May 2026 (Cisco ID # CSCO14382705)Professional ExperienceEXCEL Telecommunications - Contractor New Jersey, US Jan 2023 to Mar 2023Fiber Optic TechnicianTook care of fiber splicing and rectified fiber optic problem areasFormulated and maintained system records and system designs, CATV Certificate  Fiber to HomeTele2 Russia, Russia/Rostov-on-Don Jun 2008 to Sep 2022Tele2 Russia International Cellular B.V. provides telecommunication services (mobiles, broadband, data networks, and cable TV services) serving customers throughout RussiaSenior Network Operations EngineerReported to NOC ManagerManaged NOC team of 92, with 18 direct reportsProvided support for the Tele2 Network Control Center (NOC  network operation center-24x7 shifts) to monitor operations of the Radio Access Network (Nokia, Ericsson BS and local transport channels on Cisco equipment, most OSPF) across Russia, interregional transport BGP channels, 5 Datacenters infrastructure, Billing platforms)Handled 48 million users across RussiaResolved issues relating to power loss, connection loss, channel overloading, rent channels failure, network traffic analysis and troubleshootingHandled routing and switching issues (Cisco switches and routers, configuring, troubleshooting), 3G / 4G related general network structure, access layer equipment and coreAWS cloud monitoring; administering monitoring systems Dynatrace, Tivoli; Manage, Document, and Configure client backups including remediation when issues ariseTraffic analyze by WiresharkConfiguring, troubleshooting Cisco switches, routersEnsured client servers, endpoints, and devices maintain the newest released patchesResponsible for handling all proactive communications with clients, solved service outagesInitiation and management of trouble ticketsProvided technical support to production team, L1 and L2 support to customersEducation2003 - Telecommunications Engineering (Masters)Novocherkassk Military Institute of Communications, RussiaTraining2005 Information Systems, Cisco Network Technologies for Windows. CCNA, CCNP1 courseInstitute of Training and Retraining of the Rostov State Building University, RussiaMay 2023 to May 2026 Cisco certified CCNA,Cisco ID # CSCO14382705 certification in USAreas of Expertiseknowledge of the architecture and principles of corporate networksknowledge of practical network securityEthernet, Wi-Fi (802.11), ARP, STP, RPVST, VLAN, Trunking, VTP, LACP,IP, OSPF, BGP, NAT, Access lists, Cisco ASA configuration, DMZ Zone, VPN Ipsec site-to-site, RA-VPN, TCP, UDP, SNMP,DNS,DHCP,HHTP, HTTPS, NTP, SMTPCisco switches and routers, configuring and LAN design3G, 4G communication, general network structure, access layer equipment and core.Knowledge of LTE, 5G Network, PSCore, IPCore, SCcore, Vendors Cisco, Juniper, Fortinet(Fortigate), L2 Cisco switch, Ethernet cabling, Cisco Meraki switches, computer hardwareNetwork administration LAN, WAN, understanding of IP networks, DNS, VPN, routing OSPF, EIGRP, BGP, F5 load balancingKnowledge O&M and monitoring tools IBM Netcool Tivoli, SolarWinds, NetAct Nokia, DataDog, Spectrum, Splunk, Zabbix, Dynatrace, Grafana, Pager Duty, Cacti, OSS and ENM Ericsson, U2000, Cisco Prime.Administrating OSS and ENM Ericsson, DynatraceKnowledge and experience in analytic tools Torus, WiresharkIncident Management ticket-systems Ramedy, BPM5, BPM7, ServiceNowAWS cloud monitoring in DatadogExperience with Windows, Linux SystemsLinkedInhttps://LINKEDIN LINK AVAILABLELanguage ProficiencyEnglish, RussianProtected individual as defined by 8 U.S.C. 1324b(a)(3)I have been granted asylum status and have applied for a Green Card. I also hold an Employment Authorization Document (EAD) card, which allows me to work legally in the United States. As a protected individual under 8 U.S.C. 1324b(a)(3), I am authorized to work in the U.S. without restrictionsAchievements at Tele2RussiaMaintained TAT of 5 minutes for high priority response to critical accidents, elimination of accidents of the first Priority within 1 hourMaintained high levels of network availability- SLA for cell site availability 99.9%Maintained all KPIs beyond target and Zero SLA breach ticketsProactively identified and resolved potential network problems before they impacted service by, Testing IP VPN channelsImplemented new procedures and processes to improve NOC efficiency and effectivenessSetup registration procedure at communication facilities via SMS, which reduced the number of calls and the load on NOC by 10%Trained and mentored NOC staff on network operations and troubleshooting proceduresSupported network upgrades and maintenance and updates to Cisco SwitchesImplemented registration procedure at base stations, logbook for recording external accidentsGrowth path/ PromotionsNetwork Maintenance Engineer 08/2008-03/2011Senior Network operations Engineer 03/2011-11/2013Network Maintenance Team Leader 11/2013-09/2022

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