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Title Operations Manager Physical Security
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  68th Street, Brooklyn, New YorkPHONE NUMBER AVAILABLE EMAIL AVAILABLEHighly skilled and dedicated professional with experience in law enforcement, military operations, and security management. Proven track record in ensuring physical security, conducting investigations, and developing effective security strategies. Recognized for sound judgment under pressure, exceptional leadership, and strong interpersonal skills. Adept at training and supervising personnel, responding to emergencies, and maintaining high safety and security standards. EducationPost University at Waterbury, ConnecticutBachelor of Science in Sport Management January 2022 - August 2024 3.98 G.P.A.Accepted to Honors - Fall 2023President's ListProfessional ExperiencePolice OfficerNYPD, New York, New York October 2019 - November 2022 Operations ManagerTech Construction, Brooklyn, New York January 2015 - October 2019 Security ManagerQuality Protective Services, New York, New York February 2013 - January 2015 Spring 2023Summer 2023Fall 2023Spring 2024Graduated in the top 10% of the police academy class. Demonstrated sound judgment under pressure in life-threatening and emergency situations. Responded to calls involving traffic accidents, emergencies, and criminal activities such as domestic violence, assault, larceny, burglary, disputes, disorderly conduct, and vandalism. Collaborated with patrol partners and other first responders to assess scenes, ensure public safety, apprehend suspects, secure crime scenes, and conduct preliminary investigations. Conducted extensive crowd control procedures during months-long protests and riots in New York City. Patrolled residential and commercial areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, and gates.Engaged regularly with citizens to establish rapport and maintain a familiar presence in the community. Oversaw the work of multiple subcontractors and other construction workers on various projects. Ensured work was completed correctly, on time, and within budget. Generated weekly schedules for workers.Ensured compliance with on-site safety directives. Processed weekly payroll for all employees.Responsible for ordering materials for all job sites. Developed payment application Excel packets for multiple cost-plus projects monthly. Interacted effectively with customers and subcontractors to build connections and nurture relationships. Security OfficerSummit Security, New York, New York March 2012 - February 2013 Loss Prevention SupervisorAmerican Eagle Outfitters, New York, New York October 2010 - March 2012 Security ManagerADM Security, New York, New York June 2009 - October 2010 Gunner's MateUnited States Navy, Norfolk, Virginia June 2007 - June 2009 Ensured the physical security of a large residential building in New York City. Monitored the entry and exit of residents and their guests. Conducted thorough perimeter surveillance of the building and surrounding area. Managed daily inventory of the building's keys.Developed and implemented strategies to prevent and respond to security incidents. Rotated among different security stations and vital areas to oversee officers and adjust workflows to meet changing needs.Monitored and maintained CCTV systems to ensure continuous security coverage. Ensured the physical security of New York Life Insurance home offices and their occupants. Enforced company policies and procedures.Assisted with escorting VIPs and executives to and from their vehicles and throughout the building as requested or required.Verified the identification of individuals entering and exiting the facility to prevent unauthorized access. Conducted regular patrols of key areas to identify and address security concerns. Reported suspicious activities and individuals to law enforcement. Greeted guests professionally and courteously, fostering a welcoming atmosphere while prioritizing safety. Responsible for physical security, loss prevention, and safety in a large format retail store. Supervised security personnel and monitored security systems. Enforced company policies and procedures.Assisted in developing response plans for potential safety and security-related issues. Participated in threat assessments and created action plans to reduce vulnerability and impact of potential security breaches.Conducted impromptu training sessions for American Eagle employees. Assisted the NYPD in recovering, identifying, and totaling stolen merchandise after raids on organized retail crime/fencing operations.Completed incident reports.Addressed emergencies such as safety hazards and threats to life or property calmly and efficiently, deescalating situations when possible and directing shoppers to safety. Trained personnel on security best practices, protocols, and procedures. Investigated and documented thefts and suspicious activities to enhance issue prevention. Managed nightly inventory of incoming shipments.Led a team of over twenty security officers across New York City. Conducted daily site visits to ensure adherence to protocols and address any needs or concerns of officers and contracting staff.Trained all new security officers assigned to various sites. Rotated among different security stations and vital areas to oversee officers and adjust workflows to meet changing needs.Maintained exceptional standards for security programs, strategies, and plans in fast-paced and high-risk environments.Maintained small arms weapons and magazine sprinkler systems aboard aircraft carriers. Conducted daily and weekly maintenance to ensure operational readiness of the aircraft carrier. Served as a member of the ship's damage control emergency response team, responding to and managing onboard emergencies.Part of Division G-2, responsible for training all crew members in weapons use and safety at sea. Operated and maintained heavy weapons, machine guns, and artillery. Confirmed gun line safety and assisted in the calibration of weapon systems to ensure accuracy and reliability. Key SkillsCertificationsCritical skills and knowledge in Active Listening September 2023 American Management AssociationEffective Business Communication October 2023American Management AssociationAssisted in the coordination and execution of security operations during port calls and maritime operations. Conducted regular safety drills and emergency preparedness exercises. Participated in navigation and seamanship tasks, including mooring, anchoring, and handling of lines and rigging. Collaborated with other divisions to support overall ship operations and mission readiness. Demonstrated strong teamwork, discipline, and adaptability in diverse and challenging environments. Surveillance and Monitoring - Proficient in CCTVInvestigative Techniques: Experienced in conducting preliminary investigations, documenting incidents, and reporting suspicious activities to law enforcement. Security and Risk Management: Skilled in developing and implementing security strategies, conducting threat assessments, and creating action plans to mitigate risks. Emergency Response: Demonstrated ability to respond calmly and efficiently to emergencies, including life- threatening situations, safety hazards, and security breaches. Emergency Response: Demonstrated ability to respond calmly and efficiently to emergencies, including life- threatening situations, safety hazards, and security breaches. Communication and Interpersonal Skills: Strong ability to interact professionally with residents, guests, VIPs, executives, and law enforcement. Capable of establishing rapport with citizens and maintaining a positive presence in the community.Training and Leadership: Adept at training security personnel and team members in safety protocols, weapons use, and best practices. Experienced in supervising large teams and ensuring compliance with security policies. Attention to Detail: Meticulous in conducting daily and weekly maintenance, managing key inventories, and ensuring the accuracy of security protocols.Conflict Resolution: Proficient in deescalating conflicts and addressing disputes calmly and effectively.

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