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Candidate's Name
Broomfield, CO Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYHard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. SKILLS Priority managementBusiness planningInventory oversightContract ManagementTraining and mentoringOperations managementTeam BuildingStaff ManagementWORK HISTORY PICKUP SUPERVISOR 01/2021 to CURRENTKing Soopers Broomfield, COApplied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Created successful work schedules for each team member to maintain deadlines and fully staff shifts.Consistently met quarterly sales goals and increased customer retention rate year-over-year.Handled customer complaints, resolved issues and adjusted policies to meet changing needs.Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.Worked with management team to implement proper division of responsibilities.Tracked and prepared quarterly reports of sales goals to management. ASSISTANT STORE MANAGER 08/2020 to 01/2021King Soopers Denver, COCoached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Rotated merchandise and displays to feature new products and promotions.Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.BAKERY DEPARTMENT MANAGER 07/2020 to 08/2020King Soopers Denver, COMaintained cleanliness and hygiene in bakery premises. Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.Guaranteed all baked goods were cooked according to customers tastes and needs.Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.Trained team members in successful strategies to meet operational and sales targets.Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge. Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.HEAD CLERK 01/2019 to 07/2019King Soopers Thornton, ColoradoPerformed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.Monitored self-checkout systems and provided assistance or intervention where required.Checked identification for proof-of-age for alcohol and tobacco sales. Helped customers complete purchases, locate items and join reward programs.Built effective training and coaching strategies to optimize team performance.Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.Oversaw group of [Number] cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.FRONT END MANAGER 07/2018 to 07/2019King Soopers Thornton, ColoradoOversaw cash flow of store, including cashier operations, bookkeeping and security.Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.Reviewed financial reports and trend forecasts.Trained team members in successful strategies to meet operational and sales targets.Coached employees through day-to-day work and complex problems. Motivated employees to perform at peak productivity with morale-boosting programs.Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities. Maintained strong customer relations and effective customer service standards.EDUCATION No Degree MedicalPima Medical Institute, Aurora, COHigh School Diploma 05/2013Dakota Ridge Senior High School, Littleton, CO