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| | Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceDelivery DriverDOORDASHJanuary 2018 to Present Plan routes accordingly to ensure delivery was made in a timely manner Provide excellent customer service in a professional manner Communicate with customers about order/dropoff specifications Resolve any customer complaints or issues regarding their orders Customer Service Call AgentTTEC - Concord, NCDecember 2020 to May 2022 Resolved customer issues Worked in the inbound call center Collected and documented orders Responsible for troubleshooting applicationsGeneral ManagerTANDUR INDIAN KITCHENJanuary 2019 to December 2020 Responsible for opening/closing the restaurant Prepped staff prior to each shift: assigned tables to servers and reviewed any menu specials Accommodated any customer special requests Trained new hires and created schedules Interact with customers to ensure satisfactionAssistant General ManagerLEFLERS PLACEJune 1996 to August 2018 Oversaw all day-to-day operations including closing/opening Designed strategies and set goals to maximize revenue Maintained budgets and optimized expenses Implemented policies and procedures to ensure the restaurant ran efficiently Ensured all employees were productive and professional Responsible for recruiting and training new employees Resolved any customer complaints or issuesEducationHigh School DiplomaNORTH STANLY HIGH SCHOOLSkills Excellent Oral and Written Communication Skills Problem Solving Time Management Pallet Jack Customer Service Driving Recruiting Warehouse Experience Delivery Driver Experience Attention to DetailCertifications and LicensesDriver's LicenseAugust 2018 to November 2024 |