| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Highly experienced and dedicated Massage Therapist with a 20-year track record of providing exceptional therapeutic care and building strong client relationships. I am seeking a position where I can utilize my extensive expertise to enhance clients' well-being and contribute to the success of a reputable wellness center or spa. Additionally, I bring previous experience as an enthusiastic and customer-focused Front Desk Reservation Agent, ensuring smooth operations and maximizing guest satisfaction.Summary of Qualifications: Extensive knowledge of various massage techniques, including Swedish, Deep Tissue, Sports, Hot Stone, and Trigger Point Therapy. Proficient in assessing client needs and delivering customized treatments to address specific concerns or areas of tension. Exceptional interpersonal and communication skills, allowing for effective client consultations and the ability to establish rapport and trust. Strong understanding of anatomy and physiology, with the ability to tailor treatments to address specific muscle imbalances and injuries. Proven ability to maintain a professional and welcoming environment, ensuring client comfort and satisfaction during each session. Demonstrated expertise in maintaining detailed client records and tracking treatment progress for optimal care. Enthusiastic and customer-focused Front Desk Reservation Agent with a strong background in providing exceptional hospitality services. Demonstrated experience in handling reservations, assisting guests with inquiries, and ensuring smooth operations at the front desk. Proven ability to provide outstanding customer service, resolve issues efficiently, and maintain a welcoming atmosphere for guests. Highly organized and detail-oriented, with excellent communication and multitasking skills. Adept at utilizing reservation management systems and maintaining accurate records. Committed to exceeding guest expectations and contributing to the overall success of the establishment.Work Experience:Traveling Massage Therapist Be Better Massage Roswell, GA 2003 - Present Provided therapeutic massage services to a diverse client base, creating individualized treatment plans based on client needs and goals. Conducted thorough initial client consultations to assess medical history, current concerns, and treatment preferences. Utilized a variety of massage techniques to address muscular pain, tension, and stress, resulting in improved client well-being. Collaborated with other healthcare professionals, such as chiropractors and physical therapists, to provide well-rounded care for clients with specific conditions or injuries. Maintained accurate and confidential client records, documenting treatment progress, client preferences, and any relevant health information. Consistently upheld strict sanitation and hygiene standards, ensuring the cleanliness and safety of treatment rooms and equipment. Built a loyal client base through exceptional customer service, resulting in high levels of client satisfaction and repeat business. Actively participated in workshops, conferences, and continued education courses to stay updated on the latest massage techniques and industry best practices.Front Desk Reservation Agent Radisson Hotel New Orleans, LA 2001-2010 Handled guest reservations, ensuring accuracy in room availability, rates, and special requests. Provided exceptional service during guest check-in and check-out processes, ensuring a smooth and efficient experience. Assisted guests with inquiries, providing information about hotel facilities, local attractions, and dining options. Effectively resolved guest issues, addressing concerns, and escalating when necessary to ensure guest satisfaction. Collaborated with housekeeping and maintenance departments to ensure timely room readiness and address any maintenance concerns. Handled financial transactions, including processing guest payments, and maintaining accurate billing records.Front Desk Reservation Agent Hilton Garden Hotel Atlanta, GA 1994-2001 Welcomed guests upon arrival, expedited check-in procedures, and provided detailed information about hotel services and amenities. Managed a high volume of reservations, ensuring accuracy and meeting guest preferences. Collaborated with the concierge team to assist guests with transportation, dining reservations, and other special requests. Coordinated with the sales and marketing team to promote hotel packages and upsell room categories. Assisted in training new front desk staff, ensuring a consistent level of service.Education and Certifications:Georgia Medical Institute, Atlanta, GA, 2001America Massage Therapy Association, License 2001 High School Diploma, Manatee High, Bradenton, FL 1983References:Available upon request |
