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PHONE NUMBER AVAILABLE EMAIL AVAILABLEA R E A S O F E X P E R T I S E Strategic Planning & Leadership Building High Performing Teams Project Planning/Execution Financial Management & Analysis Change Management Performance Management Cost Reduction Org. Design & Development Cross Functional Team Leadership Change Agent & Problem Solving Personnel Management Client Relations Budgeting Space Planning/Management Mentoring & Motivation P R O F E S S I O N A L E X P E R I E N C ECBRE, Inc.Area General Manager Global Workplace Solution Local AMS 2023 - 2024 Area General Manager for the District of Columbia, Maryland, and Virginia overseeing facilities management services for major commercial and not-for-profit clients. Management of 1.5M sq/ft with a 2023 Gross Revenue Value of $7M. Oversight and management of a team of 48 people which included 24 direct reports. Successful client interaction with business growth resulting in a 50% increase in contract value, and renewal of contracts with two nationally-recognized clients. Experienced in new business presentations including contributing to the presentation content and presenting portions.Senior Facilities Manager Richmond, Virginia2021 2022 Senior Facilities Manager for Life Sciences client for a 31-acre, multi-building R&D site with an annual expense budget in excess of $4M.o Significant improvement in Work Order management resulting in quantitative shift in complex client metrics.Improved on-time completion for Critical PPM & Corrective work orders.Over an 8-month period increased work order execution by 60%.Reduced work order backlog by 95%.o Grew the organization from a staff of 12 to 20 by filling long-term vacancies and restructuring services to better meet site needs.Senior Facilities Manager Herndon, Virginia2020 Senior Facilities Manager for a government contractor client, managing a team of 23 responsible for a national portfolio of 1.4M sq/ft with an annual expense budget of $7.2M. Facilities Manager Washington District of Columbia 2018- 2019 Facilities Manager for a 2.7M sq/ft, 900+ bed, Level 1 Trauma not-for-profit Hospital in Northwest Washington, DC.o Lead Manager within a team of six peers and Acting Department Financial Director responsible for implementing financial processes to track a $28M expense budget. o Manage staff across multiple disciplines including 17 direct reports which included technical and non-technical personnel.o Co-responsibility for ensuring document and facility compliance for Joint Commission inspections.Candidate's Name
Page TwoCommercial Real Estate Consulting Services Washington, DC 2018 Provided real estate services for pre-purchase due diligence of an $11M grocery-anchored retail acquisition which included tenant interviews, coordination of ALTA surveys and environmental testing, investigation of zoning restrictions for vacant parcels, confirmation of lease financial terms and conditions, as well as gross sales of anchor tenants. Vice President Property Management Moore & Associates, Inc. Bethesda, Maryland 2017 2018 Directed Property Management Operations & Maintenance efforts and provided solutions to daily business impacts for a 1.4M sq/ft, 12-building commercial office portfolio in Maryland and Virginia. Vice President Client Development Pioneer Building Services Potomac, Maryland 2017 Directed strategic development of client goals, supporting 135 customers and three sales professionals to drive growth resulting in growth of 25% in annual revenue and 100% contract retention.Associate Director CBRE, Inc. Washington, DC2007 2016 Supported over 12 major corporate clients and national strategic partners in Maryland, Northern Virginia, and Washington, DC. Responsible for the Regional Operations Management of multiple assets for commercial office, GSA, and industrial properties that supported daily operational and financial goals. Transitioned 2M sq/ft commercial office portfolio for a strategic client that was part of a 42M sq/ft national transition. Provided leadership to a union workforce, reconciling corporate goals and national strategic client needs within a Collective Bargaining Agreement environment. Successfully achieved financial targets for $30M operating budgets through financial management within 3% of NOI. Collaborated with other business lines and enhanced property performance with brokerage, finance, project management, and human resources on new and existing business resulting in the renewal of the leasing contract for a national strategic client, and the acquisition of new business in the Washington DC Metro Region. Awarded the Office Building of the Year in 2009 in the 100,000 249,999 square foot category for a national strategic client property.W O R K E X P E R I E N C EAdditional work experience as requested.E D U C A T I O NNewcomb College of Tulane University New Orleans, Louisiana - Bachelor of Arts Degree |