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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryHighly proactive manager with thirty years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management, staff training and development, payroll reports, accounts payable and back-of-the-house operations.SkillsHighly organizedExcellent Communication (verbal/written)Problem SolvingTeam WorkCustomer ServiceTime and change managementTrainingWork HistoryTraining/Administrative Director, 02/2018 to PresentChick-fil-A White Oaks-Springfield, IL Developed and Maintained the Training Program and Track Training Progress for Both OJT and Online Training Preparing Training Schedule and Matching Trainees up with Appropriate Trainers Presenting Orientation to New Team Members Preparing New Team Member I-9s in accordance with Federal Regulations Assisting with the Actual Training of New Team Members Assisting New Team Members with the Hot Schedules Scheduling App. Assisting with Monthly Physical Inventories Assisting with the Preparation and Set Up of Catering Orders Assisting in Both the Front and Back of the House Activities such as Preparing Food and Serving Guests in a Timely Manner Preparing Payroll records and paying supplier payments. Promoting Teamwork and a Healthy Work ExperienceRestaurant Manager, 08/2008 to 11/2017Xanterra Parks and Resorts Grand Canyon, AZHeld various management positions during my career with XanterraAssistant Restaurant Manager 08/08 to 04/09Kitchen Manager 04/09 to 08/10Restaurant Manager 08/10 to 01/15 and 01/16 11/17Training Manager 01/15 to 06/16Correctly calculated inventory and ordered adequate quantities of restaurant items including food, beverages, equipment and supplies.Promoted a positive atmosphere and went above and beyond to guarantee each customer received quality food and serviceLed and directed team members on effective methods, operations and proceduresMaintain adequate staffing and minimize overtimeConducted performance evaluations for staffConducted orientation sessions and organized on-the-job training for new staffDeveloped systems and procedures that better aligned the work flow process of cash handling policies and procedures for all departmentsEducationFlathead Valley Community College Kalispell, MT Associate of Applied Science, Hospitality Management |
