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.GREGBULMERCOMPUTER NETWORKSUPPORT SPECIALISTCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLERaritan, NJ 08869SKILLSOperating Systems/SoftwareHardwareCustomer Needs AssessmentBusiness DevelopmentPROFESSIONAL SUMMARYCommunicative and detail-oriented individual with extensive experience troubleshooting hardware and software issues. Demonstrated ability to maintain strong customer relationships and provide exceptional customer service. Experience working quickly to resolve customer inquiries and meet performance goals. EXPERIENCEFebruary 2015 - PresentSales AssociateStaples, RaritanAssisted customers with product selection to ensure customer satisfaction.Operated cash register to handle purchases, refunds, and exchanges for customers.Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.Provided accurate information about products, prices and availability.Maintained inventory records for restocking purposes. September 2020 - December 2020Animation and Video Art InternCity Test Prep, RemoteCreated Marketing Animations for Speed Reading program.Met with client every week to discuss progress and project direction.Worked independently on projects such as developing animated marking campaigns. EDUCATIONMay 2023CompTIA A+ TrainingLasComp Institute of IT, Wayne, NJNovember 2023Professor Messer CompTIA A+ Video CourseGraduated December 2020B.A. 3D Animation in USBloomfield College, Bloomfield, NJCERTIFICATIONSCompTIA A+, 11/2023LINKEDINLINKEDIN LINK AVAILABLE