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PHONE NUMBER AVAILABLE Buffalo, NY, USA EMAIL AVAILABLE LinkedIn GitHubSUMMARYInnovative and results-oriented software developer with over 3 years of experience in system design, building scalable, cloud-based solutions, and leveraging artificial intelligence to enhance user experiences. Proficient in Python, JavaScript, and SQL, with extensive expertise in API development and cloud services. SKILLSProgramming: Python (Numpy, Pandas, Matplotlib, Scikit-Learn), JavaScript (nodeJS), C, C++, R, Matlab Databases: SQL (MySQL, PostgreSQL, Oracle, PL/SQL, SQL Server, Azure), NoSQL (MongoDB) Machine Learning: Modelling, Pre-processing, Regularization, Regression, Classification, Statistical Analysis, Fine-Tuning Work Management Tools: Asana, JIRA, Trello.Other Applications: Mulesoft, Microsoft Office Suite, Tableau, AWS, Azure cognitive services, Watson AI services. WORK EXPERIENCELead Engineer, Apisero Ltd, Bangalore: May 2021 - December 2022 Designed custom Mulesoft-based data migration solutions, seamlessly transferring data between SQL databases and Salesforce for 5+ international clients. Automated API calls using Azure Webhook subscriptions and Event Grids, enhancing accuracy and responsiveness by 90%.Lead Middleware Engineer, Wipro Ltd, Bangalore: November 2019 - May 2021 Developed an IBM Watson-powered chatbot for a global insurance firm, achieving a 90% accuracy in plan selection. Led middleware API development, coordinating integrations with frontend, IBM Watson, and PowerBI teams to achieve strategic goals. Maintained ongoing communication with clients to customize solutions effectively. Developed a SQL database and accompanying API to enable the PowerBI team to monitor chatbot performance. This data-driven approach facilitated the retraining of IBM Watson, enhancing response accuracy by 25%. Implemented Redis caching to enable horizontal scaling and reduce latency by 70%. Enhanced client customer satisfaction and agent efficiency by 30% through optimized chatbot response times. Project Engineer, Wipro Ltd, Bangalore: June 2019 - October 2019 Engineered a multilingual troubleshooting chatbot for PCs and printers using Azures BotFramework V4, LUIS, QnAMaker, and Translate API, significantly improving global user experience. Acted as the primary liaison among development teams, client analysts, and Azure support, ensuring cohesive project execution and communication. Achieved an 80% reduction in customer support inquiries through automation, optimizing resource allocation and efficiency.PROJECTSMovie Recommender System: Python, Pandas, NLP (TfidfVectorizer, CountVectorizer) Develop a diverse set of recommendation engines to enhance personalized movie suggestions. Created four distinct recommendation engines, achieving an RMSE under 1 with the collaborative filtering method, significantly improving user engagement.Car Rental System: SQL, python, flask Streamline the car rental process through technological enhancements. Improved database normalization to BCNF and enhanced data integrity with automated system operations. Global Football Talent Analytics and Visualization: Tableau, Excel Develop strategic insights into global football talent. Delivered interactive dashboards to facilitate comparative analysis, impacting strategic decisions. EDUCATIONMasters in Data Science, University at Buffalo, State University of New York, (GPA 3.7) Expected May 2024 Bachelors in Mechanical Engineering, Vellore Institute of Technology, (CGPA 8.7) May 2019 AWARDS AND RESPOSIBILITEIES Raving Review Award Recipient at Apisero Ltd: Awarded for delivering high-quality, defect-free code under tight deadlines, exemplifying outstanding multitasking skills, and a commitment to client satisfaction. Head of Marketing at Kshatriya ATV Racing Team: Developed the team's website, managed social media to grow the follower base by 3000, and forged strategic partnerships that cut production costs by 20%. Head of External Events at Ayudha NGO: Led fundraising initiatives during college events to improve water and sanitation facilities at an orphanage and collaborated with Christian Medical College to organize medical camps. |