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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectiveTo work in a challenging Industry that will allow me to enhance the skills given to me at anycapacity.EducationHigh School DiplomaSoutheast High (1975)Experience, Seminars, Courses and Training Classes in accordance with the jobWork ExperienceFood Prep and Service Attendant (03/22 Present)American Food and VendingPrep food by cutting, dicing and slicing of foodIncorporating different ingredients and spices togetherApply by all safety and sanitation policies and standardsUse positive customer service while serving guestCaterer and Driver (11/19 03/22)Jack Stack/Fiorellas Event CenterCollecting of all food items of order from kitchenMake sure cold/hot food item are stored in right compartment in truckPaper products are collected for setup delivery spotSet up tables at each delivery spotDrive delivery by using GPS for correct addressRestaurant Server (03/19 10/19)Famous Daves BBQ restaurantService of BBQ food to restaurant guestInsert food items into the POS systemClean tables and area before leavingLearned and worked the Catering positionRestaurant FOH Assistant Manager (09/18 01/19)Chuck E. CheeseDelivering experience of service to the FOH and BOHScheduling team for guest count and positions neededApproving of time for each employeeSupervise the play area while managing team membersFood and Beverage FOH Manager (08/16 07/18)Hollywood Casino Kansas SpeedwayDelivering Customer Service, you can taste and touchScheduling for guest count and positions needed for each shiftSupervises the dining room operations and anticipate the needs of the guestActively being a role model and leading by exampleOpening and closing the restaurant for businessInterviewing and hiring the best qualified person for each positionResponsible for keys, safe and key code for alarm systemKnowing all positions of the restaurant for managing or filling in if neededOrdering of inventory product using Stratton Warren/MMSApproving of time codes in KRONOSBar Casino Beverage & Wardrobe Manager (10/14 01/16)Isle Capri Casino (Cape Girardeau Missouri)Comply with all Missouri Gaming Commission regulationsMentoring and development of twenty Team MembersInterviewing and hiring of possible candidates for employmentResponsible for Team Members annual reviewsManage labor, OT and wagesBuild relationship with all shift TMs by working a flexible schedule when neededSpend 75% of time on the casino floor observing TMs guest service skillsResponsible for Cleanliness and safety to provide passing on safety and health inspectionsStaffing of the floor and making cuts when necessaryRound time observations and on the spot coachingsMonthly oneon-ones with TMs for personal goalsTM development and coaching for successResponsible for running the day-to-day operations of the Wardrobe DepartmentFitting and issuing of uniforms for all team membersInventory and reconciliation for budget and costServer (07/13 09/14)Ruby TuesdayResponsible for taking and serving of food/drink orders of paying guestGiving guest the best possible customer serving while they dine with youBeing observant and pro-active of your guest needs when possibleTo help and be a team player to your fellow team members with a positive attitudeWardrobe Supervisor (11/11 03/13)Hollywood Casino @ Kansas SpeedwayResponsible for running the day-to-day operations of the Wardrobe DepartmentDirect the issuing of Department uniforms to all Hollywood Team MembersEstablish and maintain business relationships with all department managersDirectly responsible for managing, coaching, and developing employees for improved performanceMaintain uniform stock and inventory levels for department budgets and re-order purposeResponsible for interviewing possible candidates for employmentConduct Team Members reviews in advance of due dateManaged Checkbook accuracy with P&L statement/budgetOrdering of uniforms and items need to do the job through Stratton Warren/MMSApproval of Team Members time at workScheduling of Team Members weekly work scheduleManaging labor overtime and wagesWardrobe Image Manager (08/07 06/11)Ameristar Casino Hotel Kansas City, MOResponsible for running the day-to-day operations of the Wardrobe DepartmentDirect the issuing of Department uniforms to all Ameristar VenuesEstablish and maintain business relationships with all department managersDirectly responsible for managing, coaching, and developing six employees for improved performanceProvide assistance and feedback to Corporate for changes in uniformsMaintain uniform stock and inventory levels for department budgets and re-order purposeResponsible for interviewing possible candidates for employmentConduct Team Members reviews two weeks in advanceManaged Checkbook accuracy with P&L statement/budgetOrdering of uniforms and items need to do the job through Stratton Warren/MMSHelp HR develop job description per positionApproval of time clock in and out through KronosScheduling TMs using UNIFOCUSManaging labor overtime and wagesSafety BASE Coach/Safety trainingAssistant Beverage Manager Associate Beverage Manager (05/06 08/07)Ameristar Casino Hotel Kansas City, MOComply with all Missouri Gaming Commission regulationsMentoring and development of twenty Team MembersProviding assistant or facilitating Process Improvement MeetingsInterviewing and hiring of possible candidates for employmentManaging of the 20/70/10 Team Members updates per monthResponsible for Team Members reviewsManage labor, OT and wagesBuild relationship with all shift TMs by working a flexible schedule when neededResponsible for Cleanliness, Steritech/Health DepartmentStaffing of the floor and making cuts when necessaryMonthly oneon-ones with TMs on your mentor listTM development and coaching for successService ManagerRed Lobster Independence, MO (08/03 04/06)Delivering hospitality, you can taste and touchScheduling for guest count and positions needed for each shiftSupervises the dining room operations and anticipate the needs of the guestActively being a role model and leading by exampleOpening and closing the restaurant for businessInterviewing and hiring the best qualified person for each positionResponsible for keys, safe and key code for alarm systemKnowing all positions of the restaurant for managing or filling in if neededBartender, Host and Service ProfessionalRed Lobster Kansas City, MOServing great tasting drinks and food with a friendly smileCertified Trainer of the Host positionBeing attentive to the manager, the crew member and the guest at all timeBeing knowledgeable of all positions at Red LobsterActivitiesMy Sisters Keeper Non- Profit Teenage Mentoring GroupFacilitated Total Productive Maintenance Program at Folgers Coffee |
