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Click here or scroll down to respond to this candidateProfessional summaryBartender with extensive expertise excelling in high-volume, fast-paced environments. Expert in drink creation, customer service, and event planning, with proven ability to develop staff and enhance cocktail menus. Known for exceptional wine knowledge and conflict resolution skills, aiming to bring creativity and efficiency to the bar. Employment historyCandidate's Name
Jul 2023 - Apr 2024Good Vibes Bartender RichardsonMar 2022 - Mar 2023Redfields Tavern Bartender Dallas, TXJan 2020 - Jan 2022Happiest Hour Bartender Dallas, TXAug 2015 - Dec 2019Elbow Room Bartender, Bar Manager, General Manager Dallas, TX Jul 2013 - Feb 2015Douglas "Max" MalloryBartender5732 Worth St. Dallas, TX 75214, Dallas, 75214PHONE NUMBER AVAILABLEEMAIL AVAILABLEWorked closely with team to streamline bar operations, reducing wait times. Thrived in a dynamic team, enthusiastically engaging customers and enhancing their experience. High Volume, fast paced full barEfficiently managed high-volume drink orders, enhancing customer satisfaction.Trained new staff on cocktail recipes and customer service excellence. Managed high-volume bar operations, ensuring efficient service and customer satisfaction. Developed and assisted in creating a diverse cocktail menu, enhancing customer experience. Trained and supervised new staff, improving team performance and service quality. Maintained inventory and supplies, reducing waste and optimizing costs. Resolved customer issues promptly, contributing to a positive dining environment. Meticulously managed inventory, reducing waste and increasing efficiency. Planned and executed events, boosting customer engagement and satisfaction. Oversaw daily operations as bartender and bar manager, ensuring smooth service and inventory management.Implemented efficient processes, reducing wait times and enhancing customer experience. Trained and mentored staff, fostering a collaborative and high-performing team environment. EducationNorth Central Texas CollegeAug 1995 - May 1996SkillsBar Management MixologyWine Knowledge Alcohol LawsDrink Creation SchedulingStaff Development Equipment MaintenanceCustomer Service Cash HandlingConflict Resolution OperationsEvent Planning SalesCreativity Menu DesignAdditional informationHighlights Delegated responsibilities to staff, set performance standards, and monitored staff performance all while encouraging respect and cooperation among team members Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations and standards Ability to handle complaints, settle disputes, and resolve grievances and conflicts Planned, organized, and controlled operations of various bar/restaurants since 1998 Service and Salesmanship Coordinate with guests, sales representatives, and party planners to plan special events Raised final quarterly sales by 10% over previous years at Elbow Room Observed guest behaviors and assessed a practical approach to conflict resolution Creativity- Worked with guests to create and revitalized a defunct restaurant area into a dynamic event venue at Elbow Room- Developed food menus, cocktail and wine lists, and customized drink menu for events |
