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Click here or scroll down to respond to this candidateCandidate's Name
Lead Sales/ Sales Management, Graphic Design, Video and Audio Production. Volunteer-Motivational Speaker, and Youth Empowerment Advocate Dayton, MNEMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a highly skilled and detail-oriented professional with a diverse range of experience in Lead Sales/Management, Retail Management, Customer Service (and Management), Business Marketing/ Databases and Information Technology, Cyber Security, Customer Experience Management. Motivational speaking and Community Outreach Volunteer. Emersed in the Arts and achieved Expert level knowledge solely from self-teaching practices.. By using Music, Creating Graphics manually/ with technology, and by Video recording/production to foster young minds to express themselves and rid them of psychological ailments & day to day stresses in today's youth. Adaptive Learner, Passion-Driven work mindsetThroughout my career, I have consistently excelled as a top Sales Representative, earning recognition and surpassing targets in all five sales and sales management positions I have held. I am proud to have been promoted within months of being hired at nearly half (or more) of all the jobs I have worked, not just sales. My extensive experience, coupled with my passion for learning and willingness to adapt to new challenges, make me the candidate for any role. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHome Furnishings ConsultantThe Furniture Mart-Fridley, MNApril 2022 to March 2024 Sales targets: Annual or quarterly sales targets met or exceeded New customer accounts: Number of new customer accounts established Up-selling or cross-selling: Amount of successes due to being confident and quick. Decor and accessory recommendations: Ability to increase sales with recommendations on accessories, decor, special ordering. Ability to memorize thousands of products and special order options. Being able to have the best intrapersonal skills. Using sales and processing software, while communicating with engineers and technical support to install, fix, change, or redesign a customer's service, product, and profile. Trained current management at different locations. Using SEO and other marketing techniques to enhance visibility of "my own brand". Helped with companies tech needs such as searching for and finding holes in the security software that was being used(or a lack thereof). Was the "tech guy" that handled all tech needs that any associate or manager needed help with. Sales RepresentativeSlumberland furniture-Minnetonka, MNJuly 2021 to April 2022 Learned all of the basics of the furniture industry, and all of the ways to provide the best products leaving the customer satisfied. Studied sales techniques while also learning the company's history and growth to better understand my place with one of the fastest growing furniture companies in the U.S. Using fishing and listening techniques to find out information about the customer to right fit a product or service to them and their needs, while providing an above and beyond customer experience. Solving customer issues using furniture industry expertise and front end tools designed to right fit merchandise to specific environments. Using sales and processing software, while communicating with engineers and technical support to install, fix, change, or redesign a customers service, product, and profile. Top sales representative for 2 months so far in all metrics. Contributed to company's marketing strategy Handled all prospective client correspondence, including emails Consistently met or surpassed quotas of 200,000 sales per quarter Established and maintained relationships with customers Was able to showcase product knowledge and address concerns of customers Explained and negotiated sales agreements Handled a lot of the tech requirements of the store since the company ran each store with only 5 to 6 people (only 3 or 4 there at any time). These included some cyber security needs. Administration, SEO for our store specifically, and help with any other networking needs. City guide, lyft driverLyft-Maple Grove, MNSeptember 2017 to September 2018 Communicated and Organized with other drivers to find top destination points for the day. Learned And explored new ways to get more efficient in total ride and wait time, the number total rides and in having the best experience for passengers. Excelled in providing passengers with utmost customer service and going above and beyond to make them comfortable and have an enjoyable experience. Creating and owning my own brand as an independent business owner and driver for a fast growing company. Quickly became one of the 1st platinum club drivers in the Twin Cities area. Held one of the highest positions of high ranked drivers, and held a top customer feedback rating, my entire time with the company. Gained contracts for courier services, box truck driver contracts. Got offered a position higher up within Uber, but declined due to the fact that driving for Lyft at that period entailed a highly lucrative bonus structure for highest rated drivers. Crowd sourced feedback on my music production and video editing skills, and for an acquaintance that ended up becoming my bandmate. Set up a Secure Wireless hotspot network in my ride to share music, videos, contact information, provide passengers with high speed internet service, etc. IT Specialist / Support Tech / Database Entry & Analysis / Marketing MotoAlliance-Rogers, MNMarch 2017 to June 2017 Research new software or design concepts. Consult with product development personnel on product specifications such as design, color, or packaging. Solving complex personal, logistical, ethical, physical issues and being able to make the correct decisions immediately. Develop graphics and layouts for product illustrations, company logos, and Internet websites. Large Quantities of drafts were created so that there was a variety of colors, designs, and structure to choose from. Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes. Enter Sales Reports into Microsoft Excel, and several other Applications to gather and utilize graphics, and easily understandable mediums to better understand and quickly digest data for forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Making phone calls to dealers and buyers of our products to verify sales and accuracy of reports. In addition to assisting the sales team on down time. Market products and use SEO best practices to enhance visibility. created content for webpages regarding sale of products, specifications, up to date delivery information, etc. Shift Manager / Store Manager TraineeALDI-Maple Grove, MNFebruary 2014 to December 2016 Communicated with upper Management to relay and enforce the correct operating procedures; Tasks for the day; opening and Closing Tasks; Weekly, Monthly, Quarterly; and Annual Tasks and Upkeep of Records. Strategically planning of the day and Correct use of time management to complete all tasks and further goal of the company(ex. Minimize losses, maximize profits) Solving complex personal, logistical, ethical, physical issues and being able to make the correct decisions quickly. Assisting with the company's basic cyber security needs at a store level. Upgraded the inventory system's security by researching best available products and implementing the right fit. Being Flexible and adaptable to change. Supervise up to 6 or 7 employees at a time, to ensure proper use of the POS system and proper sales floor ethic and responsibilities.{Director of Midwest] Midwest Regional Manager of Sales & Administration, Midwest Graphics Manager, Head of HR for Midwest region. Design Buddy's-Davenport, FLMay 2011 to December 2013 Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts. Develop graphics and layouts for product illustrations, company logos, and Internet websites. Review final layouts and suggest improvements as needed. Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes. Use computer software to generate new images. Prepare notes and instructions for workers who assemble and prepare final layouts for printing. Research new software or design concepts. Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities. Develop pricing strategies, balancing firm objectives and customer satisfaction. Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Conduct economic or commercial surveys to identify potential markets for products or services. Worked for 1 year prior in a call center-like environment to gain knowledge and experience and to prove myself to management by holding a call center manager position remotely. Consult with product development personnel on product specifications such as design, color, or packaging. Implementing SEO best practices, and use of keywords to enhance the company's and our product's visibility. Trained the Midwest bracket on SEO, Graphic Design, Basic Cyber Security Practices, VPN's, basic HTML, and other related topics. Used knowledge in Audio Production(mostly Ableton), video production and editing (mostly Final Cut Pro and Davinci Resolve), and (Photoshop, Canva, Linearity) to create ads, Marketing products in a timely manner.Delivery Expert / Assistant ManagerColonial Pharmacy-Winter Park, FLAugust 2010 to July 2011 Coordinated with staff to ensure customers get their medications efficiently and on time. Delivered medications to nursing homes all around the Orlando area. Did on call emergency deliveries to Orlando and all neighboring suburbs. Assisted with store manager tasks on a daily basis to keep business running smooth and organized.( All admin tasks done Daily) Researched Route efficiency and best practices to increase number of customers contacted. Helped to create a network for dispatch that was secure and allowed for immediate communication between courier drivers and dispatch.Delivery ExpertDomino's Pizza-Plymouth, MNSeptember 2008 to July 2010 Coordinated with store manger regarding completion of all cleaning task for store closing Regularly resolved customer complaints over the phone or in person Coordinated with manger on duty to efficiently deliver pizza with customer satisfaction Assistant Manager/Store Manager in TrainingTaco Bell-Columbia Heights, MNOctober 2006 to July 2008 Assisted in Scheduling and productivity analysis Responsible for inventory management Assisted in training in new Employees in procedures and customer service Did bank audits and end of day drops Managed food SOP Updated computer databases to store daily and weekly information Completed food safety certification course recognized by state Responsible for beginning of day and end of day reports and paper work Responsible for store's aesthetic upkeep Hired as a fryer and promoted in three months Responsible for the productivity of up to 11 employees ApprenticeSign-a-Rama-Maple Grove, MNApril 2006 to September 2006 Created, printed, carved, and applied signs and decals Applied signs and decals to store fronts, automobiles, and other advertising materials. Traveled to clients sites and applied advertising Decals products for them Trained in new employees in customer service, making products and cleaning storeDairy Queen/Orange Julius-Golden Valley, MNJune 2002 to February 2004Golden Valley, MNCSR Trained in new employees in customer service, making products and cleaning store Made products for customers Responsible for store's aesthetic upkeepEducationAssociate's degree in ArtsNorth Hennepin Community College - Brooklyn Park, MN September 2007 to August 2009Osseo Senior High School AlumnusOsseo Senior High SchoolNorth Hennepin Community CollegeSkills Vinyl Sign Applier, Corrugated and Metal/PlexiGlass Sign Creator and Applier (Less than 1 year) Audio production specialist (2 years) IT support specialist (4 years) Sales Management Strategic Planning Business Analysis Product Development Computer literacy Sales Retail Management Forecasting Store Management Experience Microsoft Excel Retail sales Microsoft Word Customer service Databases Team Management Assistant Manager Experience Software troubleshooting Windows Mobile devices Product demos Salesforce NetSuite Marketing Management CRM software English Microsoft Office Davinci Resolve (3 years) Adobe Photoshop (7 years) Video Editing Final Cut Pro Video Production Help Desk Business Development Project Management Android Desktop Support Courier Communication skills Time management Organizational skillsLanguages Urdu - Intermediate Arabic - Beginner Spanish - BeginnerAwardsU.S. Presidential AwardSigned By Bill Clinton, while in office.Samsung top sales rep at T-mobileMay 2019Top 50 in DesignsMay 2024Canvas "Top 50 in Design" Certificate/Recognition for logos, audio/video, We design, and Marketing graphics.Certifications and LicensesFood safety CertificationPresentDriver's LicenseDesign certificationSeptember 2010 to PresentGraphic design, Marketing certification Design buddy's Online/at location. Graduate turned instructor. |
