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| | Click here or scroll down to respond to this candidateCandidate's Name
Contact InformationStreet Address Breezeway CtLudlow, KY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESeasoned multi-faceted professional administrative that prides herself on outstanding, efficient, customer service. With over fifteen years of experience supporting front-managers and executive level directors in a professional office environment. I will not hesitate to take on new challenges, step outside my comfort zone, and look for new opportunities to gain more knowledge for future advancement within an organization. WORK HISTORY:February 2016 - April 2024Senior Collection Specialist LAW FIRM OF DEHAAN AND BACH, Milford, OH Was employed with this company from 2003 through 2010-recalled back. Responsibilities include; Initiating contact with debtors who have breached their contracts with our clients. Maintained over 1k accounts and consistently hitting my monthly collection goal that was often over $250k. Skip tracing debtors to ensure all contact information is current. Negotiate suitable repayment plans between debtors and clients. Verifying debtor addresses are correct, ensuring our ability to serve them with court papers. Taking payments, record keeping, bankruptcy verification, bonding attorney contracts, reaching debtors and companies to advise filing suit or not. March 2015 - February 2016Property Inspector WALLICK COMMUNITIES - ROLLING HILLS APT., Cincinnati, OH Responsibilities include; Schedule inspections on all residential units. Increased accuracy of inspection reports through meticulous attention to detail and consistent documentation practices. Gathered data, physical samples, and photographic evidence. Assisted residents in understanding the implications of inspection findings, providing guidance on necessary repairs or improvements. Coordinate eviction notices after 2 failed attempts.Candidate's Name
April 2010 - November 2015Administrative Assistant, HAMILTON COUNTY BOARD OF ELECTIONS, Cincinnati, OH Responsibilities include; Maintained confidentiality of sensitive information by adhering to strict privacy policies. Delivered excellent customer service through prompt responses client inquires. Participated in multiple elections; presidential, governor, mayor and other general elections. Data entry for new voters, supervised early voter registration. Visited nursing homes and hospitals for the voters who could not get out to vote. Reviewed all incoming elections ballots. SKILLS: Microsoft Office Dispute Resolution Debt Repayment Negotiation Legal Compliance/Suit recommendation Relationship Building Customer Research New Hire Training Bookkeeping Credit and Collections Payment Processing Payment SchedulingEDUCATIONMay 1985High School DiplomaScarlet Oaks Career Development, Cincinnati, OHCERTIFICATE WITH HONORS IN ACCOUNTINGCandidate's Name
Payment Processing SKILLSCredit analysisDebt NegotiationDispute ResolutionSkip TracingPortfolio ManagementPayment SchedulingMicrosoft OfficeDebt Repayment NegotiationLegal ComplianceRelationship BuildingActive listening abilitiesOutbound CallingCollectionsCustomer researchNew Hire TrainingBookkeepingCredit and collectionsPayment ProcessingPayment ProcessingCredit analysisDebt NegotiationDispute ResolutionSkip TracingPortfolio ManagementPayment SchedulingMicrosoft OfficeDebt Repayment NegotiationLegal ComplianceRelationship BuildingActive listening abilitiesOutbound CallingCollectionsCustomer researchCandidate's Name
New Hire TrainingBookkeepingCredit and collectionsCredit analysisDebt NegotiationDispute ResolutionSkip TracingPortfolio ManagementPayment SchedulingMicrosoft OfficeDebt Repayment NegotiationLegal ComplianceRelationship BuildingActive listening abilitiesOutbound CallingCollectionsCustomer researchNew Hire TrainingBookkeepingCredit and collections |