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Title Business Analyst It
Target Location US-OH-Bay Village
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ResumeEducationBachelor of Science in Computer and Information Science, Cleveland State University. Minor course of study: Accounting and Business LawExperienceEnterprise Systems Specialist, Cuyahoga County Department of Information Technology, December, 1999  June, 2021 (retirement)Installed, supported and maintained z/OS 2.2 Operating System on IBM z/9 mainframeSupported LPAR definitions in z-series Hardware Management Console (HMC)Upgraded from z/OS 1.9 to 2.2Upgraded from z/OS 1.7 to 1.9Upgraded from OS/390 to z/OS 1.7Supported IBMs Host On Demand, a web-based 3270 terminal emulator, providing TCP/IP access to TSO, IMS and CICSInstalled, supported and maintained third-party software, including Computer Associates (Broadcom)Tape Library Management System, Vanguard Systems RACF Administrator, MacKinney Systems VS Cobol Interpretor and Listcat+, BMC FileAid for MVS, DB/2 and IMS, Microfocus ChangeMan, BMC Control-M job scheduling software and others.Monitored IBM DASD Storage array, consisting of emulated 3390 disk drives.Responsible for weekly full storage backups, as well as special, on-request backups and dataset restore requests.Maintained mainframe network connection, using TCP/IP.Maintained support software for IBM 4100 laser page-printing system; configured Forms and Overlays.Supported IBM 3494 Virtual Tape LibraryWorked with IBM Resource Access Control Facility (RACF) and Vanguard RACF Administrator software to define and enforce system security policies.Maintained Cisco PIX firewall and BlueCoat Network Appliance to enforce network access policiesAssisted Network Team with switches and router maintenanceAssisted Network Team with Cat-5 cable systems for servers and desktops, including failover cables for clustered Windows ServersProvided end-user support to system users throughout the county governmentTracked user requests and problems using Cherwell Service Management softwareInstalled and maintained Windows Server (various editions), including Active DirectoryInstalled, maintained and supported z/VM operating system on IBM mainframe.Installed, maintained and supported network connected time clocks at various locations around the county.Documented mainframe systemsProvided end-user and operational support for DB/2, IMS and CICSOccasionally provided systems programming support for DB2 and IMSUtilized problem reporting systems to enter, track and resolve user-reported problemsInstalled Novell SUSE Linux under IBM z/VM Operating system.Installed Citrix system in support of the Countys Office of Budget ManagementInstructor, Lorain County Joint Vocational School Part Time 2016-2017Taught adult-education class in A+ Certification exam preparation (PC hardware techician)Taught adult-education class in basic eBay buying/sellingSoftware Engineer, Key Bank, Cleveland, Ohio 1997-1999Supported the bank's Small Business Loan Officers by providing laptop PC's and loading the bank's proprietary small business software, along with extracting mainframe date about the customers banking relationshipsProvided trouble-shooting support to Loan OfficersDemonstrated small business software at investor meetingsSystems Programmer, RMS Technologies and Sterling Software, as a contractor at NASA's Lewis (now John Glenn) Research Center in Cleveland, Ohio 1992  1997Installed, maintained and supported IBM VM/HPO operating system on Amdahl 580 IBM-compatible mainframe computersInstalled, maintained and supported third-party softwareProvided end-user support for the center's engineers and scientist usersInstalled and maintained OS/2 + Lan Manager network for small group or business usersConsultant, CAP Gemini, Inc., Cleveland, OH 1991-1992Provided systems programming services to CAP Gemini clientsSystems Programmer, Ernst & Whinney (Ernst & Young, now EY), Cleveland, Ohio 1981-1991Installed, maintained and supported IBM VM/SP operating system on IBM 4341 mainframeInstalled, maintained and supported third-party software on VM/SPMaintained support software for IBM 3800 laser page-printing system (precursor to 4100)Programmed IMS database online transaction under IBM MVS/SP operating system.Programmed data transfer between VM/SP and MVS/SP using JES2 Remote Job Entry and Network Job EntryProvided end-user support for both VM/SP and MVS/SP operating systems.Customer Software Rep., DataGraphix, Inc., Cleveland, Oh, San Diego, CA 1975-1981Installed DataGraphix software for Computer Output Microfilm on customer equipmentTrained customer personnel in uses of Datagraphix equipment and softwareMarketing support for presale customer presentationsProject manager for software development of mini-computer based COM equipmentNational customer support and trouble shootingApplication Programmer, Demand Deposit Accounting, National City Bank (PNC),Cleveland, Ohio 1973-1975Programmed the Banks DDA posting program in 370 Assembler Language under IBMs DOS/VS operating systemProvided production support and trouble-shooting for DDAMaintained Lockbox Analysis system written in Fortran IVSpecial Skills/KnowledgeIBM z-series Assembler Language ProgrammingCobol programmingIBM z-series Job Control Language (JCL)IBM DB/2 database system (SQL)IBM IMS database/data communications systemIBM Storage Management, including DASD and Tape subsystemsBasic networking, including desktop, routers, cabling, switches and firewalls.IBM z/OS Operating SystemIBM z/VM Operating SystemREXX scripting language used in z/VM and z/OSMicrosoft Office products, including Word, Excel, Access and PowerpointWindows server operating systems, including Windows fail over clusteringWindows desktop operating systemWindows based image processing systems, such as Adobe Photoshop Elements and Faststone Image ViewerExcellent communications skills, including public speaking and written documentationTCP/IP Networking, including Cisco switches and routers.

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