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Click here or scroll down to respond to this candidateCandidate's Name
Inkster, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceFront Desk ReceptionistTrans-Overseas-Romulus, MIApril 2024 to PresentAnswer a switchboard phone line, direct calls to the correct department, scan files into the computer and create the milestone, and pass to correct department, sign guest in and provide a nametag, and keep the front area of the office.Warehouse Inventory ClerkRXO-Canton, MIOctober 2023 to February 2024Complete morning reports and end of shift reports. Print out carload tags for shipments being delivered. Closed shipments that were loaded and shipped out. Completed adjustments. Utilized Microsoft office, word, and excel. Counted how many trucks were in the yard from empties, inbounds and outbounds to complete the yard check report. Created seal paperwork and input it into the IMS system. Input what auto parts were put away by number and location. Deleted what was not in stock. Checked drivers in and stamped paperwork to acknowledge we had the load. Operations AgentUSA Logistic Services Inc / SBA Global-Romulus, MI April 2023 to October 2023Answered phones and took messages. Created shipments on the computer. Completed billing. Created invoices. Conducted meetings. Entered necessary information into the system. Tracked and traced shipments. Knowledgeable with the SAP system. Knowledgeable in domestic and international shipments. Completed ACE for customs. Worked with dedicated trucks and time sensitive orders. Proficient with MS word, excel and outlook. Dispatched drivers for pick ups and deliveries to businesses and the airport. TMS knowledgeGlobal Operations AgentPILOT FREIGHT SERVICES-Romulus, MIOctober 2022 to February 2023I quoted customers to move their freight from the US to oversees. Dock coordinator/HrPenske Logistics-Romulus, MIOctober 2021 to February 2023 Complete paperwork needed for loads coming in and making sure the company has the correct bills for any and all transactions Answer phones and questions from brokers from other companies Coordinate the dock making sure trucks are being off loaded in a timely matter and input any information in the the system using Microsoft Schedule all appointments using excel Set up meetings and work schedule for employees Scan, copy or print all paperwork and email necessary documents General Office Clerk/ Store ManagerQuarter Coin-Romulus, MISeptember 2019 to December 2022Answer phone lines, set appointments, handle large amount of cash, took inventory and scheduled employees work schedule.Customer Service Representative/TelemarketerIMA-Detroit, MIOctober 2018 to January 2021I was the top sales agent for 2 months straight. I set-up services for medical alert devices, solved any technical issues, trained other agents and closed sale orders. Quality Control Inspector/Office ClerkLear Corporation-Romulus, MIFebruary 2018 to July 2020 Assist the Quality Manager in developing and maintaining ISO9100 procedures and work instructions Work with supervisors and managers to address shift concerns; investigate root cause issues and assist to develop permanent corrective actions Participates in the development, implementation and support of continuous improvement programs/ projects to ensure improvement of the quality management system Work with the QC Manager to identify initiatives to reduce product cost and/or improve quality of product and assist in implementation Assists in gathering data, compiling information and assisting management in development of metrics and reports Analyzes and resolves work problems, or assists workers in solving work problems Perform risk analysis and proactively provide testing options and risk mitigation solutions to Quality Manager Answer multiple phones lines, scan fax and copy all paperwork, email necessary companies associated, complete inbound and outbound paperwork for routes including canada Production AssociateGNA-Westland, MISeptember 2015 to February 2017 Safely operate several manufacturing machines, including hydraulic press, milling machine and shaper to create metal parts for automobiles Perform routine maintenance and clean machines nightly to ensure smooth operations Maintain detailed production reports, logging any lags or time lost due to machine malfunction Ensure quality of each and every product, discarding damaged or warped pieces EducationHigh school diplomaEverest Community College - Newport News, VAJune 2009 to January 2010Skills Account management Customer service Quality Management Telemarketing Quality Control Microsoft Office Computer Networking Quality Inspection Front Desk Process Improvement Quality assurance Computer networking Customer relationship management Sales Assessments Customer service -- Proficient July 2021 Identifying and resolving common customer issues Full results: Proficient Customer focus & orientation -- Highly Proficient January 2021 Responding to customer situations with sensitivity Full results: Highly Proficient Administrative assistant/receptionist -- Completed January 2022 Using basic scheduling and organizational skills in an office setting Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Supply chain SAP ERP Windows Project Management Microsoft Word Analysis skills Clerical Experience Supply chain management Freight Marketing Transportation management systems SAP Supply chain Multi-line Phone Systems Typing Continuous improvement Quality control Quality assurance Continuous improvement Leadership Clerical experience Interviewing Hospital experience Proofreading Human resources Supply chain Typing Customer service Order fulfillment Google Docs Freight Windows SAP Guest services Transportation management systems Cash handling Front desk POS Computer networking Telemarketing Medical terminology Sales Personal assistant experience Office management Hotel experience Driving Restaurant experience Medical records Social media management Databases Cash register Retail sales Supervising experience Customer relationship management Analysis skills Computer literacy Microsoft Excel Medical office experience Organizational skills Computer skills Phone etiquette Communication skills EMR systems QuickBooks Microsoft Office Administrative experience English Inventory control Warehouse experience Hospitality Order entry Basic math Microsoft Word Manufacturing Dispatching Logistics Warehouse management system Recruiting Editing Inventory management Google Ads Conflict management Employment & labor law Accounts receivable Transportation management Marketing Management Office experience Documentation review Calendar management Live chat Microsoft Outlook Data entry Filing Expediting LMS Employee relations Word processing Math GPS Oracle Transportation Management Microsoft Powerpoint Outdoor work Shipping & receiving Customer support Time management Medical transportation experience Cleaning ISO 9001 High availability Data analytics Relationship management Mobile applications Fashion styling Upselling Budgeting System administration CRM software Supply chain management Negotiation iOS Inside sales Google Suite Remote recruiting Digital marketing Operations management Employee evaluation Aloha POS Food safety Serving Sanitation Dry cleaning Custodial experience Working with people with disabilities Food service management Bar management EDI Production planning Warehouse management Demand planning Process improvement B2B IATF 16949:2016 Quality audits Six Sigma Baking Food service Quick service & fast food restaurant Assistant manager experience Accounting software Property management Project scheduling Data management Salesforce Payroll Grocery store Multi-line phone systems Social listening Events management Event planning Patient service SAP ERP Project management Private practice Team management Vendor management Production management ERP systems PeopleSoft Social media marketing DocuSign Social media strategy Executive administrative support Microsoft Outlook Calendar Microsoft Access Forecasting Software troubleshooting Accounting Visio Web accessibility Warehouse management system Warehouse managementCertifications and Licensesdriver's licenseservsafehazardous waste operations & emergency response training January 2023 to Presentfood handler certification |
