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Click here or scroll down to respond to this candidateCandidate's Name
1Day/Eve: PHONE NUMBER AVAILABLE EMAIL AVAILABLEINFORMATION TECHNOLOGY LEADERSHIPInternal & External Consulting / Staff Management / Team Building/ Medical-DentalPROFILEExtensive experience in the medical and non-medical industry specializing internal and external consulting, project planning, team building and hands-on experience in strategic planning, change management, and project planning. Additional Areas of Expertise Include:Customer Service Policies & ProceduresBilling/Invoicing Contract NegotiationsBudgeting & Forecasting MarketingBasis of Estimate Quality Control/AssuranceVendor Relations Client InterfaceProfessional Experience:Dr. Alexis Kirkland 2013- presentMy position is a treatment coordinator /orthodontic department managerI complete all Maryland state and DC Medicaid patients and forms and treatment casesProvide all case presentations for Orthodontic patients as well as General dentistry patients.I manage the Orthodontic and general dental department and 5 assistants.We together provide patient care and treatment.Schedule patients appointments and greet the patients and make them comfortable to be in our practice.Expert with Patterson, excel, dolphin management, dolphin imaging software .I breakdown the orthodontic department and sterilize the office completelyRadiographs such as panoramic and cephlometric x-rays are taken and processed completely for treatment planning.Complete ordering of suppliesMarketing for the Orthodontic departmentDr.Pho Le 2011-2013Orthodontic Technician/ Orthodontic Manager Waldorf, MDI am responsible for all patient quality in the office.I provide assistance to the Doctor including but not limited to the following; maintain daily paper work, updating patient files, calling patients on the behalf of the Doctor, assisting patients by identifying their needs and expectations, building trust between the patient and the Doctor, maintaining recent medical history for all patients, conduct meetings for the department, prepare treatment letters for customers, organize charts and schedules, consult with patients and evaluate the care of oral evaluations, while offering subject matter expertise support to peers.My high level of skills often times requires my recommendation on treatment plans for the Doctors in the practice.I develop orthodontic procedures that are followed by all employees.I greet customers, answered phone calls; place phone call to patients and address customer needs providing the highest level of customer service.I facilitate staff meetings and organize the procurement for all Orthodontic departments.Maryland Orthodontics 2006-2011Orthodontic TechnicianAssisted doctor with child and adult patients, fitted bands, inserted arch wires, took intra oral and extra oral photos, dentals impressions.Handling Invisalign treatments and procedures, instructing patients on the use and care of their orthodontic appliances, fabricating essix retainers.Responsible for fitting bands on the teeth of clients from ages 7 and older.Responsible for ordering clinical supplies, sterilization, chart documentation, taking and developing X-rays.Preparing patients, sterilizing instruments, setting up instrument trays, and preparing the materials used in dental proceduresKeeping the patient's mouth free of debris during the procedure; handing the dentist the appropriate instruments; taking impressions; and taking x-rays.Special assignments: handling other offices duties including answering phones, scheduling appointments, and maintaining patient records.Dr. Edward Nelson- 2003-2006Dr. Edward Nelson DDSPedo/ Dental AssistantResponsible for pre and post treatment of patients.Responsible for patient relations: comforting, educating, and motivating the patient.Establishing a trusting rapport with patients, thus, ensuring positive dental experience, reviewing patients medical historyResponsible for procedure preparation, assisting doctor during all treatment.Maintain office/ equipment, following all Osha guidelines.Ordering of supplies:( supporting best savings, thus lowering office overhead)All Expanded duties: take, develop, mount x-rays gathering and charting all pertinent information, Sealant application, Impression taking, model pouring, lab coordination, fabrication and delivery of night guards, bleach trays, acrylic provisional, removal of excess cement, cord packing, patient prep before bonding: establishing shade, pumice, etch, prime, adhesive applied; keeping site from contamination.Education/ Certification:CertifiedMaryland and Virginia X-RayCPR certifiedACT Medical CollegeDC Certified for X -rays / Orthodontic Technician/ Dental assistantADDITIONAL EXPERIENCE:Windows 2000/NT/XP/Vista/98/95/2007Proficient in MS Office (Word, Excel, PowerPoint, Access, Project and Outlook)Corel Suite 12 (WordPerfect, Presentations, Quattro Pro)Effiecent with Dolphin Managemrnt /Dolphine imagingPatterson/Eaglesoft softwareReferences are available upon request. |
