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AGM\Housekeeping ManagerPendleton, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceNight AuditorHampton by Hilton-Anderson, SCFebruary 2022 to PresentInspectorHampton Inn-Clemson, SCMarch 2020 to Present1. Assisting the executive HousekeeperHousekeepingHampton inn-Clemson, SCAugust 2019 to Present1. Assure that rooms are ready by Cleaning and sanitizing all surfaces Changing all bed linens Scrubbing/Sanitizing bathroom sinks tubs and toilets surfaces Sweeping mopping vacuums floors Replenishment of room supplies such as cups, coffee, shampoo, soap, and other amenities Stocking maids closet of all tools and amenities Help wherever needed at anytime to help with teamwork like environment! Executive HousekeeperHampton by Hilton-Clemson, SCAugust 2017 to PresentDuring the 2.5 years in this roll i successfully maintained and lead a staff of 15-20 in housekeeping, laundry, and food and beverage. Maintained salt scores above 78% and QA scores the 1st being 98.6 the last being just a month ago at 99.2 Most of my time at this location i learned to navigate with little to no upper management available. So had a lot of responsibilities which included ordering, staffing, maintaining customer relations and filling in wherever needed. Residentail house keeping servicesPersonalMarch 2019 to August 20191. Weekly, biweekly, or monthly residential housekeeping Dust removal Surface and deep cleaning Gaining and maintaining sanitationIntegrating various environmentally safe methods of cleaning and cleaning products. 1. Organizing cluttered spaces and designing a systematic arrangement to help maintain results. 2. Scheduling appointments in timely manner and creating stress free balance for both customer and myself.Kitchen ManagerYoungs CafeAugust 2017 to April 2019Started just as dishwasher quickly making my way up to managing the night shift. My duties included housekeeping and sanitationMeat and three cookplanning daily menuPreparing and carefully maintaining both hot and cold Serv safe food temp requirements. Lectured and encouraged my team on the importance of following all serv safe requirements integrating these methods into training process to insureAll requirements were met when handling food and equipment. Ordered and maintained food and paper stock products Always made myself available where ever i could be of use helping to maintain a teamwork environment. Over all creating a great and memorable experience for all customers. Intern/volunteerDepartment Of Social Services (DSS)-Anderson, SCSeptember 2005 to March 20061. Front desk switchboard Directed incoming calls to correct persons, agent/agencies, or mailbox. Data entry Assisted multiple agents and case managers in pulling sensitive case files as needed and return filing. EducationSome college in EKG& office systems tech.Tri County Technical School - Pendleton, SCJanuary 2006 to October 2007High school diploma or GEDSkills kitchen Baking Cooking Inventory Management Ordering Cost Control Excel Microsoft Office Housekeeping Cleaning Customer Service Hospitality Word Communications Filing Cash Register Time Management Front Desk Supervising Experience Menu Planning Kitchen Management Experience Food Safety Food Preparation Food Handling Social Work English Hotel management Leadership Computer literacy Hotel experience Hotel management Housekeeping Management Guest Services Laundry Food Production Microsoft Excel Office Management Purchasing Profit & Loss Communication skills Management Medical terminology Windows Forecasting Management Customer service Hospitality management Guest relations Hotel experience Hospitality Guest services Food handling Cash handling Kitchen management Cooking Supervising experience Menu planning Cash register Forecasting Leadership Front desk Windows Medical terminology Office management Quality control Quality assurance Purchasing Driving Information security Social work Communication skills Manufacturing Inventory control Sales Sanitation Time management Restaurant experienceCertifications and Licensesdriver's licenseServSafeFood Handler CertificationDriver's LicenseAssessmentsCleaner fit ProficientOctober 2022Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability ProficientJune 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient June 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientCleaner fit ProficientSeptember 2023Measures the traits that are important for successful cleaners Full results: ProficientAdministrative assistant/receptionist Proficient September 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientManagement & leadership skills: Impact & influence Proficient July 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientAttention to detail ProficientAugust 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientBasic maintenance and repair ProficientOctober 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientCustomer focus & orientation ProficientJuly 2022Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientRetail customer service ProficientFebruary 2023Responding to customer situations in a retail setting Full results: ProficientFront desk agent (hotel) ProficientOctober 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |