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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYAdept at managing administrative tasks and coordinating schedules,my tenure at Pam Healthcare honed my organizational skills and problem-solving abilities. Mastering both team collaboration and document management, I've ensured optimal stang levels and condentiality, signicantly enhancing operational eciency without sacricing accuracy or compliance.SKILLS Team Collaboration Presentation Preparation Process Improvement Meeting Planning Document Management Project Coordination Inventory Management Organizational Skills Calendar Management Budget Tracking Problem Solving File Organization Customer Service Time Management Overtime Calculation Payroll PoliciesUnderstanding Payroll ProcessingCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEAdministrative Assistant/Scheduler CoordinatorNOV 2023 - MAY 2024 Pam Healthcare, Jacksonville, FL Organized employee records and medical les according to established protocols. Processed condential information in accordance with organizational standards. Managed multiple priorities simultaneously while meeting deadlines in a fast-paced environment. Assisted with onboarding process for new medical sta members by coordinating orientation activities. Coordinated meetings between sta members, and other healthcare professionals. Created and maintained nursing schedules to ensure optimal stang levels while managing overtime costs. Monitored employee attendance records to ensure adherence to company policies regarding punctuality and absenteeism. Conducted regular reviews of stang levels to ensure compliance with established guidelines. VALERIE CHATMANTelemetry Monitor Technician LeanerAPR 2020 - SEP 2023 UF North Hospital, Jacksonville, FL Administrative RepresentativeJAN 2019 - JUL 2020 Community Hospice Care, Jacksonville, FL Patient Care AssistantJUN 2019 - MAY 2020 Deerwood Assist Living, Jacksonville, FL EKG Monitor TechnicianJUN 2016 - OCT 2018 Bay Health Kent General Hospital, Dover, Delaware Utilized excellent communication skills to build relationships with nurses and other healthcare professionals. Assisted in resolving conicts between employees regarding shifts or scheduling issues. Performed regular audits of timekeeping records to ensure accuracy of payroll processing. Built relationships with external agencies to source additional temporary sta when needed. Excellent knowledge of telemetry rhythms and arrhythmias. Adept at preparing patient rooms for admission and discharge procedures. Trained in implementing appropriate interventions when needed based on patient assessment ndings. Competent at performing 12-lead EKGs accurately and eciently. Well-versed in troubleshooting technical issues related to medical devices used for telemetry monitoring. Experienced in providing emotional support to patients during their hospital stay. Knowledgeable about interpreting laboratory results and other diagnostic tests related to telemetry monitoring. Successfully managed customer service inquiries and complaints, while exercising sound judgement and problem- solving skills. Created detailed reports on a weekly basis using Microsoft Excel to analyze data trends. Prepared agendas for meetings and took notes during proceedings to be distributed afterwards. Performed general oce duties including ling, faxing, photocopying, scanning patient's documents. Utilized excellent communication skills to interact with patients families, Doctors, sta, or other oces in person or over the phone in a courteous manner.Provided compassionate and attentive patient care, including assisting with activities of daily living such as bathing, dressing, grooming and toileting. Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes. Developed strong relationships with interdisciplinary team members to ensure appropriate coordination of care delivery.Assisted nursing sta in providing quality care for acutely ill patients by taking vital signs, monitoring I&Os and performing other delegated tasks. Maintained chart and led paperwork, facilitating clerical functions. Exercised discretion when handling sensitive information related to medical records or diagnoses. Remained up-to-date on advances in technology related to EKG monitoring systems. Demonstrated expertise in operating EKG machines to monitor cardiac activity. Eciently troubleshot malfunctions with EKG machines as needed. Adapted well when faced with unexpected situations or changes in workow processes. Provided comprehensive training to new technicians on proper operation of EKG machines. EKG Monitor TechnicianSEP 2014 - MAY 2016 UF Health Shands Hospital, Jacksonville, FL Compiled detailed reports regarding patients' conditions, treatments, medications. Assisted physicians with interpreting test results and making treatment recommendations. Prociently performed patient assessments and documented results accurately. Ensured compliance with all applicable laws, regulations, policies and procedures pertaining to patient privacy and condentiality. Assisted physicians with interpreting test results and making treatment recommendations. Initiated appropriate interventions based upon changes in patient's vital signs or symptoms. Developed strong working relationships with fellow healthcare professionals in order to provide ecient patient care services. Demonstrated expertise in operating EKG machines to monitor cardiac activity. Remained up-to-date on advances in technology related to EKG monitoring systems. EDUCATIONCertication in Specialize Clinical TechnicianJUN 2002 Star Technical Institute, Upper Darby, PA Certication in Certied Nursing AssistantJAN 2000 Professional Nursing School, Philadelphia, PA GEDMAY 1996 Ware County High School, Waycross, GACERTIFICATIONS Certied Nursing Assistant Phlebotomist Technician Cardiovascular TechnicianREFERENCESReferences available upon requestAWARDS Valedictorian |
