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| | Click here or scroll down to respond to this candidateCandidate's Name
Customer Service-Call CenterEXPERIENCE2018PresentCUSTOMER SERVICELKQ Corp Tampa Fl20132018TELEMARKETERMP Direct Clearwater FlEDUCATION19761977BUSINESS ADMINSTRATIONJohn F., Kennedy High School Richmond, CaEMAIL AVAILABLE2656 Patrician CircleKissimmee Fl 34746PHONE NUMBER AVAILABLEOBJECTIVEResults-driven Customer Serviceprofessional with over five years ofexperience in a fast-paced CallCenter environment. Proven trackrecord of resolving customer issuesefficiently and exceedingperformance targets consistently.SKILLSLANGUAGESManaged high-volume customer inquiries, resolving issues and providing exceptional service.Collaborated with team members to streamline processes and improve customer satisfaction levels.Utilized strong communication skills to assist customers via phone, email, and in-person interactions.Outbound calling: Made proactive calls to potential clients to promote products/services.Customer relationship management: Built rapport and maintained positive relationships with clients.Sales conversion: Achieved targets by effectively pitching products and closing sales over the phone. Excellent communication skillsAbility to remain calm underpressure Strong problem-solving skills Empathy and understandingFrench Advanced. Diploma in Advanced French |