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Click here or scroll down to respond to this candidateDEBORAHSALVAGEEMAIL AVAILABLEPHONE NUMBER AVAILABLETacoma, WA Street Address
Bold ProfileHardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.PROFESSIONAL SUMMARYWalmart Super Center - Self Checkout HostTacoma, WA 05/2015 - Current7-eleven - Sales AssociateTacoma, WA 04/2008 - 05/2015Rite Aid - Sales AssociateWORK HISTORYEngaged with customers and offered assistance upon entry into store.Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved. Assisted customers with self-checkout machine operations. Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy. Managed efficient cash register operations.Engaged in friendly conversation with customer to better uncover individual needs.Listened to customer needs and desires to identify and recommend optimal products.Prioritized helping customers over completing other routine tasks in store.Monitored customers for signs of security concerns and escalated issues to management.SKILLS Patience and Empathy Reliability and punctuality Cash handling expertise POS system knowledge Customer Service Honest and Dependable Reliable and Responsible Customer Assistance Cleaning and sanitizing Adaptable and Flexible Creative Thinking Active Listening Cash handling and management Cash Handling Cooperative Attitude Training and mentoring Customer Relations Cash Register Operation Basic Mathematics ID Verification Coin and Currency Counting Price Identification Price VerificationLincoln High SchoolTacoma, WA 06/1984Diploma: General StudiesEDUCATIONTacoma, WA 11/1997 - 04/2008Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Prepared merchandise for sales floor by pricing or tagging. Helped customers locate products and checked store system for merchandise at other sites.Answered customer questions about sizing, accessories, and merchandise care.Provided positive first impressions to welcome existing, new, and potential customers.Rotated stock and restocked shelves to maintain product availability and store appearance. Engaged with customers to build rapport and loyalty. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.Solved customer challenges by offering relevant products and services. |
