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Chicago,Illinois EMAIL AVAILABLE PHONE NUMBER AVAILABLEEXPERIENCEUltio Crati Orland Park, IllinoisBusiness Sales Representative Jun 2023 Current Maintained excellent relationships through regular strategy sessions and proactive problem-solving, ensuring consistent growth. Focused on prospecting government agencies and manufacturing firms, increasing territory accounts by 35%. Utilized customer relationship management (CRM) tools to track prospect interactions, ensuring seamless communication and data-driven sales strategies, improving data accuracy by 15%. Carlos Trading LLC Mahogany Run, St.ThomasSenior Sales Coordinator (Remote) June 2022 May 2023 Conducted comprehensive product training sessions for the sales team, ensuring a deep understanding of unique selling points. This effort empowered associates to deliver compelling product presentations, resulting in a 12% improvement in conversion rates. Identified inefficiencies in the order fulfillment process and optimized distribution routes to minimize travel time and fuel costs. The implementation of a route planning software, led to a 15% reduction in overall distribution expenses. Collaborated with the product development team to gather feedback from wholesale partners, identifying opportunities for new product modifications. This led to the successful launch of new products, contributing to a 12% growth in revenue.Carlos Trading LLC Mahogany Run, St.ThomasSales Associate June 2021 June 2022 Leveraged product knowledge and consultative selling techniques to provide personalized recommendations to customers, resulting in a 20% increase in average transaction value. Identified an opportunity to cross-sell complementary products and implemented a targeted upselling strategy, contributing to a 15% rise in revenue per customer interaction. Recognized the need to enhance the in-store experience and collaborated with the merchandising team to redesign the store layout, fostering an appealing environment that boosted customer dwell time and impulse purchases. Initiated a customer loyalty program, offering exclusive promotions and rewards to incentivize repeat business. This initiative led to a 25% increase in customer retention rates and strengthened brand loyalty. Carlos Trading LLC Christiansted, ST.CroixWarehouse Data Management Jan 2021 June 2021 Simplified the search for over 300 different products by creating a database using Zebra (Stock Organizer) to accurately marginalize and quantify each item in our warehouse leading to an increase in efficiency by 30% . Implemented a revenue-based system that calculated net profit and net loss for a variety of different items simplifying the data for the sales team which led to a 20% increase in productivity. Redesigned the sales reporting structure by implementing a custom-built dashboard in Salesforce, synthesizing key metrics from various departments into a visual interface. enabling the sales team to identify trends and opportunities, resulting in a 25% increase in lead conversion rates. EDUCATIONMoraine Community College Palos Hills, IllinoisAssociate of Science, Business Administrationo GPA: 3.82/4.00, President ListSKILLSLanguages: Arabic, English, and Spanish.Technical: Google Suite (Spreadsheets,Workspace), HTML, Microsoft Suite (Excel,Project,Word),and Zebra (Stock Organizer) Courses & TrainingRelationship Management and Business Development (Udemy, 2023) International B2B (Business to Business) Marketing (edX, 2023) Supply Chain Management-Rutgers. & Supply Chain Management: A Learning Perspective-Korea Advanced Institute of Science. |