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Associate Customer Service Representativ...
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Title Associate Customer Service Representative
Target Location US-PA-Reading
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
                 Kutztown, PA Street Address  | PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Objective
Highly organized and hard-working individual looking to expand my learnings, knowledge, and skills on
socio-emotional learning and behavior.
Education
BS Kutztown University of Pennsylvania May 2024
        Psychology Major
        Sociology Minor
Experience
Assistant Resident Director| Kutztown University Housing, Residence Life, and Dining
services| August 2022   May 2024
        Manage, supervise, and create a schedule for a staff of around 20
       Organize the desk to prepare it to move smoothly
       Create a welcoming and inclusive environment for a staff to function
       keep track of timecards and record the hours worked.
Caregiver| Keystone Villa | May 2022   May 2023
       Wake and dress/groom dementia residents
       Feed and serve the residents breakfast, lunch, and dinner
       Entertain Residents and keep them as active as possible
Desk receptionist| Kutztown University Housing, Residence and Dining services| August 2021
  May 2022
       Sorted mail and organized accordingly.
       Used a computer database to ensure safety by tracking if a resident lives in the building.
       A friendly face/ a support system for residents to rely on for information
     Knowledgeable about resources on campus and can show residents where to go on campus
Skills
     Communication
     Creativity
     Leadership
     Customer service
Awards
     Outstanding Scholar Scholarship
Community Service
     Relay For Life (May 2019)
     Harloween (October 2023)
Certification
     Mental Health First Aid Training
Page 2

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