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16008 W 139 Terrace Olathe, KS 66062PHONE NUMBER AVAILABLE EMAIL AVAILABLENathanJohnsonObjectiveTo obtain a position and utilize skills to provide outstanding service to both clients and colleagues. I want to enhance both value and growth to an already outstanding organization.Experience2019-Present NJN Properties LLC Kansas City, MO Part OwnerPurchase of real estateCreate renovation plan.Responsible for managing construction crew to maintain timelines and budgets.Set and maintained budgets.Managed Properties.2017-2018 Truss LLC Overland, KS Large Group SalesAssist Account Managers in managing large book of business groups of 150+.Implemented New business Sales contracts.Responsible data collection such as census, current Benefit packages.Presented group benefits to companies greater than 150.Maintain Health and Life License and stay up-to-date on healthcare law.2014-2016 Aetna Overland Park, KS MMA Sales AssociateAssist Account Managers in managing large book of business.Implemented New business and renewals into company database GIA.Responsible for resolving claim and membership issues promptly in a high stress and faced paced environment.Presented insurance benefits to groups of employees.Maintain Health and Life License and stay up-to-date on healthcare law.2010-2014 AIG Olathe, KS Payment SupportAssisted Senior Vice President in resolving unresolved payments to insure customer service and avoid fines & penalties against AIG business.Trained all new staff in processes and procedures of Workers Compensation and Property and Casualty lines of business.Responsible for Payment Support metrics and assigning new work to the department.Maintained pending work for department. Kept management aware of outstanding issues and potential problems with system issues.2008-2010 AIG Olathe, KSA&H Team LeadAssisted in developing new processes for the Accident & Health Intake Department in the Claims Processing Center.Implemented training materials and trained staff for the A&H IntakeDepartment.Responsible for A&H metrics and reporting as part of Team Lead responsibility.Resolve technical issues as well as perform quality audits for staff and management.20062008 AIG Olathe, KS Research TechnicianTrained new associates in the Workers Compensation Research process.Assisted in special projects when needed in the Document Management Center.Involved in interface testing and implementation of Medical Bill Data Capture.Traveled to Wilmington, Delaware to assist in the roll-in of the A&H business to the CPC. Problem solved any issues regarding the transition of the A&H business.2004 First American Title Olathe, KS TitleSpecialistExpedited documents to proper organizations. Managed outgoing mail.Examined Title Commitments for inaccuracies.20032004 UPS Store Overland Park, KS Salesclerk/Packing SpecialistExpanded Office skills such as excel, coping, faxing and general bookkeeping.Increased sales through innovation. Utilized critical thinking skills.20012003 Costco Wholesale Plano, TX CostcoWholesaleImproved on customer Service Skills. Learned the value of hard work.Education 1998-1999 Plano Senior High School Plano, TX General Studies.Learned basic business practices through BIP co-optLife and Health License NPN 17907420 Property & CasualtyPersonal Lines Crop Insurance