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Title Customer Service Data Entry
Target Location US-NJ-Randolph
Email Available with paid plan
Phone Available with paid plan
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Looking for a new opportunity !Township of Randolph, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a reliable and dedicated individual seeking a new challenge! Authorized to work in the US for any employerWork ExperienceTemporary Clerical Tax AssistantCohnReznick - Parsippany, NJMarch 2023 to April 2023Assisted tax department with 2022 returns.Scanned various tax documents into scanner after disassembling from binder. Veried number of documents scanned by counting all papers versus the number scanner reected.Used Citrix to keep track of progress regarding papers scanned. After showing Ready for Autoow status, passed completed paperwork on to Manager. Temporary EmployeeMt Olive Board of Education - Flanders, NJJuly 2022 to August 2022Tested and sanitized Google chrome books for students upcoming school season at various locations within the Mt. Olive district.Updated Google sheets with di!erent laptop information regarding repairs. Counted and sorted laptop chargers.Accounts Payable/Receivable Clerk (Temp)MECA ELECTRONICS, INC. - Denville, NJOctober 2020 to February 2021Created invoices In Quickbooks.Matched up bank statements, invoices, and credit card reports. Received payments.Recorded deposits.Filed and scanned various documents.Account ExecutiveYesco Sign and Lighting - Denville, NJJuly 2020 to August 2020Was responsible for cold calling potential customers. Updated Excel spreadsheet with customer contact information. Reached out to daily repair/service leads via phone call. Documented client interaction and job order on Yescos job management software. Provided estimates.Front Desk Receptionist (Temporary)JTI Income Tax Preparation - Ledgewood, NJJanuary 2020 to March 2020Answered telephones.Scheduled appointments for clients.Prepared les for Accountants.Provided pricing to clients.Processed payments.Temp Worker - Customer ServiceKATENA PRODUCTS - Parsippany, NJAugust 2019 to September 2019 Sorted, enclosed into envelopes and mailed approximately 100 invoices daily. Processed thru mail machine for sealing and postage of invoices (Domestic and International). Filed invoices into appropriate ling cabinets.Billing Support SpecialistAT&T - Bedminster, NJNovember 2018 to January 2019 Performed rst bill review for E-Rate customers (Libraries and Public schools). Pulled pertinent documents to compare against contract to ensure account was billing correctly. Worked with SMEs and AEs when their assistance was needed. Maintained and updated own Excel spreadsheet regarding account history and ndings. Billing Operations AnalystAT&T - Bedminster, NJFebruary 2012 to February 2018Implemented service contracts in the Universal Biller.* Determined and analyzed discounts, credits for custom contracts; supporting services: ABN, BVOIP,SDN, Network on Demand, DSL and CLOUD; some of which were extremely complex.*Investigated and resolved BRF's (billing issues).*Worked with Sales (Account Executives) regarding contract implementation, bill cycles, process.Associate ManagerAT&T -Information Technology - Bedminster, NJMay 2007 to February 2012Conducted reviews of invoices before inputting for processing. Proled/set up new accounts for clients.Managed own accounts on a proactive basis for missing invoices, unapplied/misapplied payments and phone contact with vendors to correct such situations. Responsible for initiating questions to the vendors concerning the bills or responding to the vendors questions regarding payments or related matters in a timely manner. Daily phone contact with vendors/customers.Administrative Assistant (Contractor) - Risk Management Information ServicesAIG Claims Services - Parsippany, NJSeptember 2006 to May 2007Provide administrative support to various areas within RMIS - responsibilities include: Filing of accounts (new and existing).Client email distribution research and maintenance. Assist in mass mailings of training materials for various regions. Creates, updates and maintains numerous Excel spreadsheets. Provide phone coverage for executive-level management. Management of calendar, ling, faxing and general o"ce support. Processing of invoices.Updating of policies in database.Collecting and coding of weekly attendance/timesheets for department. Service Contract Administrator (Contractor)Diagnostica Stago, Inc - Parsippany, NJAugust 2005 to February 2006Reviewed service contract status to ensure completeness and accuracy. Compiled data for preparing estimates.Prepared contract solicitation materials.Responsible for typing, mailing out, copying and ling all service contracts in a timely fashion.Administrative Associate IIAT&T - Morristown, NJMay 2000 to June 2004Supported the AT&T IP Dial Platform and IP Common Backbone with the provisioning of all necessary communications facilities and servicesrequired to perform its business.Validated proper accounting and payment processing of the company's Leased Facility Telecommunications expenses.Issued internal AT&T customer service requests for T1's, T3's, Megacom, Business Lines, Feature Group D, Alamo, Cyberpop and analog lines. Tracked and escalated all orders through to completion in conjunction with the local access providers and with billing interface.Updated and maintained computerized facility ordering data bases and facilities records system (FACTS) on a consistent basis.Reviewed computerized output reports such as overdue orders and rejected access requests.Responded to inquiries from access service providers regarding request for service. Communicated with access service providers regarding ordering situations; i.e. problems, expedites and orders in jeopardy.Conducted various support functions, including typing, copying, ling, ordering supplies, vendor payments and maintaining weekly schedule for all associates. Identied and collected customer data to be billed, calculating billing information and taxes, verifying bills and implementing corrective procedures, calculating charges and credit and paying bills. Received several recognition awards for outstanding project performance. Sales Representative - Global Customer Service Center AT&T - Morristown, NJ1998 to 2000Coordinated sales, provisioning, and maintenance of International Private Line Services.Acknowledged as a single-point-of-contact between the external customers, account teams and the provisioningcenters.Negotiated critical, ready-for-service due dates on behalf of the customers, and advocated on behalf of dedicated accounts such asEmerson and Citicorp, to ensure successful installation and billing of international circuits. Successfully resolved complex customer billing issues with national accounts relating to all facets of billing.Displayed extensive knowledge of the following provisioning databases: PTS (Provisioning Tracking System), and EsorWriter (Electronic Service order).Communicated daily with external customers, Engineering, Technicians, In-Country Service Managers and Account Executives concerning order processing.Recognized as a subject matter expert for eld sales for pricing requests, provisioning process, and order requirements for *International Private Line Services.Tracked the implementation of orders to completion while informing account teams of progress.Received several recognition awards and letters of recommendation for fullling complex requests (details available).Service Order Administrator - Global Customer Service Center AT&T - Parsippany, NJ1995 to 1998Formatted, coded, typed and led Private Line Service orders. These orders were received from Account Executives and Sales Case Managers thru faxes, e-mail, etc. Informed the eld sales people on service order process time lines. Cleared unworkable orders in conjunction with the billing department. Senior Records SpecialistAT&T - Short Hills, NJ1991 to 1995Supported the Internal Auditing Organization, which consisted of two District Managers, one Division Manager and eighteen auditors. Provided administrative support, including payroll, voucher preparation, vendor payments, CATS time reporting, ling, phone coverage, photocopying, special projects, record retention, attendance, METER time reporting, mail distribution, typing, scheduling meetings, o"ce supply purchasing, travel arrangements and calendar management.Reports SpecialistAT&T - Parsippany, NJ1989 to 1991Prepared monthly reports regarding production gures for submission to division management.*Supported divisional sta! in ling, maintaining records, time reporting, phone coverage, conference planning, condential material, and word processing. EducationHigh school or equivalentSkillsDo you have any of these top skills employers are looking for? CitrixConstruction EstimatingRisk ManagementMicrosoft AccessActive DirectoryDatabasesOracleMedical CodingDismissPAYMENTS - 10+ yearsEXCEL - 10+ yearsACCESS - Less than 1 yearDOS - Less than 1 yearINVOICE - 6 yearsTelecom - 10+ yearsAccounts ReceivableInvoicingInvoice payment - 6 yearsInvoice payment - 6 yearsBilling - 10+ yearsFilingMicrosoft Excel - 10+ yearsData Entry - 10+ yearsMicrosoft O"ce - 10+ yearsClericalCustomer Service SkillsMicrosoftMicrosoft WordReceptionistSchedulingTax ExperienceCalendar ManagementInternal AuditsTelecommunicationWord ProcessingAuditingPricingMicrosoft WindowsTime ManagementO"ce ExperienceProofreadingPurchasingAccount ManagementQuickBooksAccounts PayableMicrosoft OutlookDocumentation reviewCustomer serviceComputer skillsCertications / Licensesdriver's licenseAssessmentsCustomer service t - FamiliarFebruary 2021View Full Score ReportCustomer focus & orientation - ProcientJune 2020View Full Score ReportWork style: Reliability - CompletedDecember 2019 2023 Indeed - Cookies, Privacy and Terms -Your Privacy ChoicesView Full Score ReportAdditional InformationCOMPUTER SKILLS:ROME, SAART, Word for Windows 6.0, Power Point 4.0, Excel 5.0, Lotus 1-2-3, DOS, SAMNA, O"ce 97, Microsoft Windows 2013, TURKS, FACTS, Timetrax (time reporting) Procurement Card (vendor/supply payments), Microsoft XP, Lotus Notes, Microsoft Outlook, RUMBA, Microsoft Access, CIS (Client Invoice Service), Invoice Storage System, Docviewer, Enterprise Bill View, Contrax, EAUM, Business Service Guide, PCS Homer, Integrated Contract Tool, ROME, SAART, Quickbooks Desktop Pro2020Add SectionsLanguagesLinksMilitary ServiceAwardsGroupsPatentsPublications

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