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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Jacksonville, FL Street Address
Results-oriented and accomplished professional with comprehensive experience in managing IT Teams, Project Escalation and Engineering, Network/Systems Engineering.Areas of ExpertiseAzure and AWS Cloud ServicesVMWare, Hyper-V, and CitrixServer 2003-2022Exchange and Domino architectureRDS, IIS, Xen AppSCCM, CRM, and RMMRansomware Reverse EngineeringDept. Accounting Opex, CapexSQL, and ClusteringTeam Training & LeadershipHTML, CSSProject ManagementNetworking and RoutingFirewall and Cyber SecurityDocumentation & ReportingCross-functional CollaborationPowerShell, Visual Basic, CMDSAN, NAS, LUNProfessional ExperienceSawgrass Country Club, Ponte Vedra Beach, Florida 2021 PresentDirector of ITDirectly report to the board of Governors. Lead in the Implementation, Maintenance, and Support of Applications, Workstations, Servers, Networking, Phone, Website and Mobile app, and Cyber Security. Manage Budget and Staff for the IT department. Collaborated with other directors on issues, changes and growth in their departments.Identify gaps and solutions for current and future infrastructure and application utilization and needs.Implemented new security policies, with migrating/updating applications, physical systems, network equipment. While being able to cut costs.Ensured customer satisfaction by responding and resolving to issues in a timely manner via RMM tools, and training IT staff on how to utilize.Assured accurate availability of information across multiple departments by communicating in a professional manner. Securing data with redundancy and regular testing of DR best practice.Manage department budget for both Opex and Capex expenditures.Vendor Management of contractors and suppliers.4Quarters IT, Jacksonville, Florida 2016 -- 2021Sr. Project LeadLead Project Engineer to oversee and perform project execution and design. Would handle Project Management, Scope of Work creation and discovery. Provide required hardware, vendors, and resources needed to perform the project. Below are some areas of responsibility.Partner with IT and non-IT business heads to define success metrics and criteria;Continually update relevant business stakeholders of project status and periodically publish project status reports.Assess and resolve all high priority project risks as they are encountered.Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management.Acquires project resources and head up project lead.Works in a fast-paced project delivery environment collaborating with clients, client relationship managers, products technicians, and engineers to complete the project.Remains on the forefront of emerging industry practices.Work individually or with team members to perform advanced projects.Organizes and guides project operations through the use of methodologies accepted by the industry.Allocates staff and budget resources to meet changing corporate needs.Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of IT projects.Create and communicate project status, team and stakeholder meeting agendas, and other communication as required.Mentor project team and stakeholders on Project Management Office (PMO) process and requirements.Utilize the Global IT methodology, Change Management Team, & IT project tools to identify all areas that could be impacted by IT projects.Follow up with all team members on deliverables.Integrity Consulting Group, Jacksonville, Florida 2015 -- 2017Sr. Project EngineerManage the technical and mechanical aspects of large-scale projects, including ensuring they are completed on time and within budget. responsibilities include:Planning: Determining goals, budgets, and key factors, and planning, scheduling, and predicting technical difficultiesResource provision: Providing resources to ensure the project's viabilityQuality control: Performing quality control checks throughout the project to ensure deadlines are met, budgets are kept, and the team is performing as expectedCoordination: Coordinating and leading the project team, and managing contractors and vendorsTechnical guidance: Providing technical guidance and solving complex engineering problemsTroubleshooting: Troubleshooting issuesIVenture Solutions, Jacksonville, Florida 2013 2015Sr. SystemsManage the technical and mechanical aspects of large-scale projects, and Techs for my team, including ensuring they are completed on time and within budget. responsibilities include:Database Maintenance. WDS and Image creationMaintaining, and creating VM servers, and physical serversSupporting, monitoring, and configuring switches, Routers, and FirewallsServer software supportThin client and Xen App connection configurationIIS configuration and troubleshootingClient meetings and project planningEscalations for JR level TechsUse Lan desk management tools to deploy software packagesCitrix support and configurationClient and Tech configuration and training documentationApplications support, and testingProject ManagementDisaster Recovery planning and deployment testingServer replication and backupsWeb and SharePoint, updates and page buildsDesktop support, Mobile Device supportFlorida Dept. of Health, Tallahassee, FL 2011 -- 2013Systems Administrator IVWorked on the Network and Infrastructure team in charge of support all FDOH facilities including county health departments and Jails.Database Maintenance. WDS and Image creationMaintaining VM servers, and physical serversSupporting and monitoring switches and routers for all sitesServer software supportSpecial Project ManagementDisaster Recovery planning and deployment testingServer replication and backupsWeb and SharePoint updates to county sitesDesktop support, Mobile Device supportAgency for Health Care Administration, Tallahassee, FL 2008 2011Systems Administrator IVWorked with the HIPPA and legal department to support all their server, security, and network issues. Including the items below:Customer Service Support staff, desktop supportApplication testing,Server supportPC Image creationDatabase supportPurchase recommendationsFlorida Department of Transportation, Tallahassee, FL 2005 2011Distributed Computer Systems AnalystWorked with the HIPPA and legal department to support all their server, security, and network issues. Including the items below:Customer Service Support staff, desktop supportApplication testing,Server supportPC Image creationDatabase supportPurchase recommendationsCertificationsA+, Network+, Server+, MCDST, MCSE, Lean Six Sigma, CCENT, CCNA,EducationBachelor of Science in IT Systems AdministrationFlorida State University, Tallahassee FloridaAssociates of ArtsTallahassee Community College, Tallahassee Florida |
