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Click here or scroll down to respond to this candidateCandidate's Name
BACKGROUNDOver 15 years of professional experience in the following areas: customer service; accounts receivaiceble and payable; grant and contract administration; and calendar and special event management.Strong skills in customer service, communication, problem solving, and writing.Professional, reliable, enthusiastic, detailed oriented, great team player, and work effectively with all levels of management.EXPERIENCEDHHS/SAMHSA June 2022 through April 2023Office automation, Data Collection and tracking information Montgomery County Department of Permit Services 07/2015 to Present Review and update insurance certificates, mail out license renewal. Review and process all online applications, creating electrical permit fees assessments. Research Seibel request assist on research of payments and special projects.Montgomery County Department of Liquor Control 10/2014 7/2015 Office Service Coordinator,Worked in Oracle,pulled out PO numbers and price quotation based on the Bill of lading for vendor credits, scanning vendors into the system and other duties as assigned. Employee will be responsible for answering Customer Service phone lines (8) and taking orders for over 900 licensees, including hotels, restaurants, and country clubs. Verify customers account name and delivery date as well as products and quantities ordered. Employee will maintain daily customer service log, suggest and assist customers in choosing alternative products due to out of stocks and discontinued items. Assist and handle customer complaints and maintain weekly and monthly reports. Montgomery County GovernmentDepartment of Health and Human ServicesCommunity Action Agency Wheaton, MDFiscal Assistant 4/2014 10/2014 Processed invoices for the Headstart program. Reviewed Headstart grant application for accuracy and completeness. Assisted Program Manager with different contracts. Using oracle base software Entered Headstart receipts into excel to reconcile with Oracle. Processed time sheets for contractorsMontgomery County GovernmentDepartment of Transportation Gaithersburg, MDExecutive Assistant 6/2011 12/2013 Analyzed information on processes and procedures, and prepared reports, letters and other documentation. Verified contractor invoices (completed work orders) for mathematical correctness, adherence to pre-approved contract unit prices, and consistency of work order instructions. Generated and maintained spreadsheets (Microsoft Excel) for tracking the completion of signing, marking, and foliage work orders. Notified administrative staff of completed work orders that were initially assigned to the correspondence log. Notified internal employees of completion of work orders (due to time-sensitivity reasons) i.e., locations within metered parking, school, Adopt-A-Road program, and public land usage/right-of-way areas. Entered all orders in the system; tracked orders to determine status. Responsible for pre-solicitation documentation. Configured and solicited information to ensure contract awards. Negotiated contracts for the team and determined the terms and conditions. Maintained electronic files for all procurement orders. Coordinated with staff to keep the internet/intranet information updated. Designed and prepared PowerPoint presentations. Maintained and utilized various databases. Received and evaluated reports. Monitored and tracked repairs for street lights. Made recommendations to resolve issues and conflict. Coordinated and arranged meetings for supervisors and other team members to include. Responsible for other administrative duties as needed. Get Results, LLC Germantown, MDAdministrative Consultant 10/2003 6/2011 Provided logistic and administrative support for the HRSA Grant Review meeting, entering panel review scores, merging summary statements and collecting grant materials during meetings. Managed calendars for management within the Department (HRSA). Made travel arrangements and facilitated related logistics (hotel, transportation, maps, and directions). Planned and coordinated monthly, quarterly, and yearly meetings. Provided reviewer support and assisted the Chairperson in collecting the vote sheets. Checked the grant applications for accuracy before mailing out to the panel reviewers. Prepared expense accounts for management, reconciled statements, and tracked reimbursements. Scheduled internal and external meetings including customer meetings without conflict. Prepared all expense accounts and managed travel arrangements (airfare, hotel rental car, etc.). Provided support to other members of the team. Paid invoices and ordered all supplies.UNITED HEALTH CARE Frederick, MDProperty Management Assistant (Part-time) 10/2000 2/2003 Provided secretarial, personal, and administrative support for three Human Resource directors. Scheduled meetings with internal and external customers Maintained a complete inventory of the property office; managed the property assets. Utilized the web-based Property Management System. Discussed discrepancies of short pays on rent with tenants. Handled the President and Vice President's calendar. Made all travel arrangements for the Vice President and Property Manager. Handled and followed up on associates complaints and inquiries for locations. Department of Health and Human Services, NIH, SAMHSA Bethesda, MD Grants Technical Assistant 1984 2003 Provided secretarial, personal, and administrative support to the directors. Scheduled meetings with internal and external customers. Handled confidential information such as wages, salaries, and administration. Maintained the calendar for the directors. Completed travel arrangements. Managed busy calendars, board meetings, and reconciled all expenses. Responsible for correspondence and daily interaction with clients. Created travel itinerary packets and managed all hotel and domestic/international travel. Handled and followed up on associates complaints and inquiries for all 18 locations. Trained contract grants technical assistants. Served as an Acting Referral Officer on conference grants. Checked grant applications for completeness. Processed Notice of Grant Awards. Ordered supplies for the department. Set up conferences and maintained panel schedules. Answered phones and general questions. Provided travel and hotel arrangements for panel reviewers. TECHNICAL SKILLS Microsoft Office Suite - PowerPoint, Print Shop, Access, Outlook, Excel, Word Lotus 1,2,3 Publisher Quick Books Share-Point Typing Speed - 65WPM |
